SunnysportsReviews of sunnysports.com

I ordered an Item on a big backorder from the store. I called a few times to check on the status. Each time they were very friendly and willing to assist me with the desired information. When I decided to cancel my backorder they were willing to do that too. Even sent me an email with a pdf of what they were canceling beforehand.

I never ordered anything from them and they accessed my credit card and debited money out fraudulently! I was looking at a bike on amazon from this company and then next thing I know they have taken money out of my account! I had to look them up to even know what they are.

Company sold me an expensive Mountain Hardware Ghost Whisperer 2 jacket. The cheap zipper fell apart after a few uses and the jacket quality is very poor. I think this is common knowledge at this point. Sunnysports refused to accept a return on the product and gave me a phone number for manufacturers warranty, essentially passing the buck. DO NOT buy anything from this company. They are complete shi7e.

We ordered a pair of slippers from their online shop and received a confirmation email. The package did not arrive. We called them and they simply told us that the order was canceled because we did not reply to an email we never received from them. They were unfriendly and not willing to fix the problem. We will get our slippers from another shop and definitely not order again from this shop. Very disappointing service!

I originally left a one star review due to receiving the wrong size jacket. After calling and emailing them they corrected the issue and are now sending me the correct jacket with next day air shipping, my ski trip is saved! Thank you Joana and team for correcting this issue so swiftly for me, I really appreciate it!

Scam, don’t order. No address, phone. Could never trace them. I ordered 5 foldable universal screen amplifiers and after 5 weeks never received them. They send emails “it’s on the way” but never received. Afterwards, they stop responding, Found out they’re out of Hong Kong. Go elsewhere.

My first experience with this site was one of my worst with online retailers, and I would be hesitant to shop with Sunny Sports in the future. And this is a feedback I will relay to my colleagues and friends as well. I had ordered a green bag (order# S2018102300231813749) and a black bag was delivered. After calling the customer service regarding this issue, I was asked to ship the bag back and then wait for a green one. I would expect some discount if nothing else when a customer is inconvenienced. I explained that I need to bag for travel plans I have within the next 5 days and expected a new bag to be shipped while the old bag is being returned. I was told that this would not be possible and the best you could do was to ship a green bag as soon as you receive the notification that the package has been picked up by UPS. I had to call yesterday to let the customer service know that UPS has picked up the package already and the customer service rep saw that and said they will proceed with shipping the green bag and I will receive an email shortly. However, I haven't received this tracking email yet and I am concerned that I may not get the bag in time for my trip. I am considering ordering the same bag from Amazon now so I can get it in time for my trip, and return the bag from sunny sports

It was quick, simple, user friendly and reliable shopping. Shipping was very quick and all goods are delievered very well. Highly recommended.