SunnysportsAt SunnySports, we're outdoor enthusiasts who believe in sharing our knowledge and passion--because outside is for everyone. With collaboration and creativity, we make it easy for anyone to access outdoors. Through community, collaboration and a shared love of the open air, we help our customers experience adventures big and small. So everyone can #ChooseTheOutdoors.
Sunnysports (sunnysports.com) has 66 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Equipment & Associations · Panorama City, California
Excellent
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Equipment & Associations · Torrance, California
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Showing 2 reviews with 2 stars · Clear filters
doornail
Placed an order for swim suit on 2/12/22. Received confirmation of order. It shows my cc was charged on 2/12/22. No follow up emails since. 13 days later, still nothing. Checked online and it says BACKORDERED with no other info or options. Pretty lame customer service not to even let the customer know an order is backordered. Fortunately they did not actually charge my cc, so they get 2 stars instead of 1.
Akshay S.
My first experience with this site was one of my worst with online retailers, and I would be hesitant to shop with Sunny Sports in the future. And this is a feedback I will relay to my colleagues and friends as well. I had ordered a green bag (order# S2018102300231813749) and a black bag was delivered. After calling the customer service regarding this issue, I was asked to ship the bag back and then wait for a green one. I would expect some discount if nothing else when a customer is inconvenienced. I explained that I need to bag for travel plans I have within the next 5 days and expected a new bag to be shipped while the old bag is being returned. I was told that this would not be possible and the best you could do was to ship a green bag as soon as you receive the notification that the package has been picked up by UPS. I had to call yesterday to let the customer service know that UPS has picked up the package already and the customer service rep saw that and said they will proceed with shipping the green bag and I will receive an email shortly. However, I haven't received this tracking email yet and I am concerned that I may not get the bag in time for my trip. I am considering ordering the same bag from Amazon now so I can get it in time for my trip, and return the bag from sunny sports