Sunny Health & FitnessReviews of sunnyhealthfitness.com

I have been a Sunny Health & Fitness homeowner since COVID, when I realized the indoor gym scene may not be a Healthy idea. I currently have the Rower, Air bike, Roman Chair & Abdominal pullups machines...all used by me in my home. Love knowing when I have an issue I can talk to someone about parts, repair(if needed) and even how user friendly their equipment is. I would strongly endorse their fitness equipment for adult home use. If your looking for heavy duty gym equipment, that weighs a ton & is found @ YMCA or Gold's Gym...keep looking...but for the value and availability to move or store as home use equipment....You Can't Beat it!!

Purchased the recumbent bike. The bike is designed and made very well. It is very easy to assemble. Very comfortable, smooth, and extremely quiet when operating. Very responsive, and overall superb customer support. Both agents (Julie and Dalia) that I interacted with were courteous and professional.

Carlos in technical support remained calm and helped me deal with some issues. Carlos is a gem

I purchased the Sunny recumbent bike a few years ago and used it almost daily without any issues. I loved it so much that I recently upgraded to the Sunny Smart recumbent cross trainer elliptical exercise bike, and I love this even more. I had an issue with the assembly which was all my fault and Sunny shipped me a new part within days. Highly recommend Sunny Health & Fitness.

Absolutely amazing customer service. I received an Upright Row-N-Ride® Rowing Machine as a gift for Christmas. One of the parts broke and I needed a new piece. Ursula and Dalia were absolutely fantastic in ensuring that I got the correct part for my equipment. Thank you again for such a positive experience.

Awesome company! A part was cracked on my treadmill. I reached out via email immediately upon noticing this flaw. The company responded positively, requesting photo & part number via diagram. I was assured a replacement would be sent and was kept abreast of how and when delivery would be made. They were definitely "on their job". Received part, replaced and treadmill is working fine. Thanks a bunch!

Kitty was very helpful in guiding us in searching for the right incumbent bike. Love the Sunny bike.

I think this is only the second review I’ve ever written, but the outstanding help that I received from the Sunny Fitness Support team, especially Hugo and Carlos, was worthy of a review. Their help was incredible! I have a Sunny Fitness treadmill SF-T4400 Motorized Treadmill, that I purchased a few years back. It’s been such a gift to my health and well being, mentally and physically. I use it 5 days a week and the benefits are huge!! Saw me through the loss of my father, still helps me through the grief. The treadmill began to have electrical issues a few months back, a faulty wire. I live at the coast and items rust easily, I don’t know what the exact cause, regardless, the support that I received to bring it back to life, was over and beyond what I expected! I was walked, (pun intended) through how to change the wires, sent a video on the steps, every aspect that was needed to bring my treadmill back to life was covered! it actually was an easy fix! I commend Sunny Fitness for hiring such outstanding humans; capable, knowledgable, solution oriented, as well as kind, compassionate and patient as I sorted through what was wrong and how to fix it. Their service was prompt, attention to emails immediate, replacement products timely. Not only is the treadmill up and running, it didn’t end up in a landfill, taking unnecessary space! Success all the way around! They said, "Our #1 priority is helping customers remain happy and healthy!” they proved they do just that. Sunny Fitness equipment will continue to be my go to fitness equipment because of this extraordinary service, my wonderful experience with their support team and overall great treadmill! Thank you Sunny Fitness and Carlos and Hugo!!