Sunlighten, Inc.Reviews of sunlighten.com

We love the infrared sauna and unfortunately the controller was lost during our move. Noah made it easy and relatively cheap to replace that part (for a sauna that's years old). Impressive!

Customer service was awesome once I got connected. I would highly recommend Sunlighten, Inc. from Sales [Judy Pezzetti ] to Customer Care [Noah Bolesta]. Glad to have a unit!

It was awesome working with Emily. She is friendly, knowledgeable, and supportive. We are looking forward to the arrival of our sauna!

Michele was an absolute delight to work with! We had many questions, challenged her new position, and she was graceful and diligent in every way! She listen to our needs, limitations, and desires and now we feel that we purchase in confidence. Thank you and we are so excited for the new addition to our healthy lifestyles!

Ali is excellent. She is knowledgeable and persistent to make sure she resolved my issue and she is very methodical. I appreciated her taking the time to make sure everything was taking care of. She is an asset to Sulighten. Thank you so much.

I absolutely love my sauna. Back when I first got it it coincided with a bloodwork panel I got that showed I had high mercury levels, and a year later after using the sauna regularly my follow up bloodwork showed a significant decrease in the toxic load of metals in my body. I'm currently using it on my doctor's orders to help detox from black mold poisoning and I know it's going to be a huge help in accelerating my detox process. Not to mention it's just such a lovely experience to enjoy sitting inside of, listening to music and relaxing. I have all the accessories, including the sauna seat pad, covers, pillows, rug and wraps and I absolutely love how they enhance the experience - I feel like I have a spa in my house. I've had amazing customer support from the company in the very rare event I needed to troubleshoot. They are friendly, helpful and provide exceptional information and service for their products (thanks Noah B and Nicole C in your various customer support roles!). I adore the owners and their ethics and values - this is a great company and I'm proud to be a customer!

As much as I would love to purchase a sunlighten sauna, I would have to do so with a different customer service representative than David Mohan. He is extremely unprofessional and passive aggressive in his approach to sales. He literally typed an email to me using caps locks to insinuate yelling along with 4 other passive aggressive paragraphs. I inquired about pricing and said I did not want to speak on the phone, he said if I told him what models he could send me a price list. When I told what models, he sent another passive aggressive email saying he bets I don’t understand the technology (I’m a health practitioner and a chronic illness patient of 8 years) and that I need to answer 12 more questions before he can give me a price list. Not sure why this wasn’t the original parameter when he previously stated I only needed to list the models. I am shocked that a medical grade professional sauna company would hire someone like David. He has truly been a nightmare to interact with and appears to need professional help. I would still love to buy a sunlighten sauna for my new home-but I do not want to interact with someone who is condescending, unkind and passive aggressive to get a price quote. Buying a sauna that will likely cost me 10,000$ plus should never be anything less than a pleasant experience.

David was extremely helpful and detailed in explaining the science, benefits, and models of the sunlighten saunas. We greatly appreciated his help and assistance in deciding which sauna would best benefit us. We cannot wait for our sauna to arrive!