Todd M.
Nice but takes too darn long to heat…
Nice but takes too darn long to heat up. I have to put a heater inside it to get up to anything over 120 in under 20 mins. Never seen 150 ever. Nicely made but Buy a steam one.
Response from Sunlighten, Inc.Jun 15, 2026
Thank you for taking the time to share your feedback. We're glad to hear you appreciate the quality and craftsmanship of your new sauna. We understand your concerns regarding heat-up time, and our team will be reaching out to help troubleshoot and ensure everything is performing as expected. We want to make sure you're getting the best possible experience from your sauna. It's also worth noting that infrared saunas provide benefits differently than traditional steam saunas. Infrared works through gentle heat, and many users experience the intended benefits even at lower temperatures. That said, our team would be happy to review your setup and answer any questions you may have. We appreciate your feedback and the opportunity to assist. We look forward to connecting with you soon and helping you get the most from your sauna experience.



