Sunlighten, Inc.Reviews of sunlighten.com

Response from Sunlighten, Inc.Dec 4, 2024

We sincerely apologize for your experience and have confirmed with our team that you have been removed from our calling list to avoid any further inconvenience. We never intend to make anyone feel this way with our eagerness to connect. We understand how important it is to feel valued and respected, and we truly hope to have the opportunity to regain your trust in the future. If you have any questions or if there’s anything we can assist with, please don’t hesitate to reach out. We're here to help when you're ready.

Response from Sunlighten, Inc.Dec 4, 2024

Thank you so much for your kind words! We're thrilled to hear that Ryan provided such a detailed and informative experience. We truly appreciate your recommendation and are so happy to have had the opportunity to assist you. If you enjoyed your experience, be sure to take advantage of our referral program: https://www.sunlighten.com/referral/. You can earn rewards for recommending Sunlighten to your friends and family, and we'd love to thank you for helping spread the word! If you ever need anything else, don't hesitate to reach out!

Response from Sunlighten, Inc.Dec 4, 2024

Thank you for your kind words! We're so glad to hear that Savanah provided great support and went above and beyond to assist you during Black Friday weekend. We truly appreciate her dedication to helping you. We understand how important the delivery process is, if you have any questions or need further assistance along the way, feel free to reach out at 877-292-0020. We're here to help!

Response from Sunlighten, Inc.Dec 4, 2024

Thank you for your review and for your patience throughout this process. We’re glad to hear that the replacement order arrived quickly, though we’re sorry to hear that you received another damaged piece. Our team is aware and looking into this further to resolve. Your feedback about the packaging is valuable, and we’ll be sharing this with our Logistics team to ensure that we improve protection during shipping. If you need further assistance or if the issue persists, please don’t hesitate to reach out to our Customer Care team at 877-292-0020 ext. 3, and we'll be happy to help in any way we can.

Response from Sunlighten, Inc.Dec 5, 2024

Thank you for your review! We're so glad to hear that Ryan was able to assist you. We’ll be sure to pass along your kind words to him! If you have any further questions or need additional support, don't hesitate to reach out. We're here to help!

Response from Sunlighten, Inc.Dec 5, 2024

Thank you for sharing your experience! We're thrilled to hear that Ryan's knowledge and patience made your purchase process smooth and confident. We'll make sure to pass along your kind words to him. If you have any questions or need assistance as you await your sauna, please don’t hesitate to reach out. We’re here to help every step of the way!

Response from Sunlighten, Inc.Dec 5, 2024

Thank you for sharing your wonderful experience! We're delighted to hear that Savannah provided such knowledgeable and attentive support throughout your ordering process. While you wait for your sauna to arrive, feel free to join our community of sauna owners on Facebook for tips and tricks on using your sauna. We’re here to also answer any questions if they should arise. Don't hesitate to reach out! Join our FB Community here: https://www.facebook.com/share/g/1AfqpwuMg3/

Response from Sunlighten, Inc.Dec 5, 2024

Thank you for your thoughtful review! We're thrilled to hear that Jeremiah provided such clear and detailed explanations, helping you navigate the differences between our products and competitors. It’s wonderful to know his personal experience with our offerings made the process relatable and enjoyable for you. If you have any additional questions or need support as you continue your wellness journey, don’t hesitate to reach out—we’re here to help!