Five B.
Riki Bennett deserves a promotion!
Riki Bennett gave me STELLAR customer service. Friendly, polite, AND well-informed about the full spectrum of benefits Sunlighten saunas offer. My family was exposed to black mold for an extended period of time, and I've been at my wits end trying to restore our health. While chatting with Riki regarding a concern I had with the Mpulse model at my spa, I was able to get personal about my own health concerns and Riki immediately sent me a link to a third party study addressing my concerns! I am now creating a custom program for my sauna to target the effects of mold exposure. Give this person a raise, because they not only answered my questions to help my business thrive, but my family too.
Response from Sunlighten, Inc.Feb 26, 2025
Thank you so much for your heartfelt feedback! We are thrilled to hear that Riki was able to provide you with exceptional service and support during such a challenging time. It’s wonderful that we could assist with your health journey and help you create a customized program tailored to your needs. We’ll be sure to pass along your kind words to Riki—your appreciation means the world to us. If you need anything else, don’t hesitate to reach out. Wishing you and your family continued health and healing!