Patrice
Amplify control panel
I love almost all aspects of my 6 month old Amplify. It’s real pretty and lives in our bedroom. I love the quality. Customer service is good! One of our speakers wasn’t working and after a few phone calls of trouble shooting the speaker was replaced. The negative aspect is the timing feature. I wish I was able to program it from my phone. Also the timer only displays hours so it is difficult to determine exactly when to turn it on to be ready when I’m ready. If I were able to amend the program from my phone that would be great. For example, I might set it to go on in an hour. That gives me 2 hours to be ready. I might go to the store in that time but take longer than anticipated and then it’s cooling down when I get home. I wonder it this feature is updated if we’d be able to get a new control panel? Definitely not replacing the entire sauna!! $$$
Response from Sunlighten, Inc.Jun 10, 2025
Thank you for sharing your thoughtful feedback—we’re thrilled that you’re loving your Amplify and that our team was able to help with the speaker issue. It sounds like it’s already a valued part of your wellness routine! We appreciate your feedback regarding the scheduling. The Amplify does have a couple of features to delay start the sauna that may help. You can read the differences on the Amplify Timer Modes Instructions here: https://www.sunlighten.com/customer-service/amplify-ii-support/ Thank you again for being part of the Sunlighten family—wishing you many more relaxing sessions ahead!