Sunlighten, Inc.Reviews of sunlighten.com

Response from Sunlighten, Inc.Jul 17, 2025

Thank you, Gail! We’re thrilled Jeanne offered patient and caring guidance; her professionalism shines through. It’s customers like you who help highlight the heart of our mission. If you know someone looking for that kind of support in their wellness journey, please feel free to share your story via our referral program: www.sunlighten.com/referral. We’re so excited for you to begin experiencing the benefits of infrared and can’t wait to hear how it supports your wellness journey. Thank you again for choosing Sunlighten—we’re grateful to be part of it!

Response from Sunlighten, Inc.Jul 17, 2025

Thank you for your review, Alexa! We’re overjoyed to hear Jennifer went above and beyond to make you feel confident and cared for. 5-star service is what we strive for! If someone you know could benefit from that same thoughtful care, we invite you to share your experience with our referral program at www.sunlighten.com/referral. Congratulations on your new sauna—we can’t wait for you to enjoy it!

Response from Sunlighten, Inc.Jul 17, 2025

Thanks for raving review! We’re thrilled to earn more than just 5 stars in your book. Greg’s technical expertise and upbeat support are exactly what we aim for, and knowing that hit home is incredibly rewarding. Your words may encourage someone else who’s navigating their own wellness decision—thank you for sharing and choosing Sunlighten! Happy saunaing!

Response from Sunlighten, Inc.Jul 17, 2025

Thank you for your review! We’re glad Sean provided great support and excited to hear how much you enjoy the benefits of infrared. We don't doubt that you'll love it! Welcome to the Sunlighten family and don't hesitate to reach out if we can be of assistance in the future!

Response from Sunlighten, Inc.Jul 17, 2025

Alexis, thank you for this glowing review! Carol’s proactive care and compassion were all about listening and making it right, and we’re so glad it made a difference. It’s wonderful to hear the sauna is now bringing you joy and wellness. If your experience inspires someone you know, feel free to share your story through our referral program at www.sunlighten.com/referral. Thank you for trusting us—your happiness is why we do this! Happy saunaing!

Response from Sunlighten, Inc.Jul 17, 2025

Thank you for your review, John! We’re so pleased Larissa provided a smooth, responsive, and supportive experience. It means a lot that you're already looking forward to your sauna! If you know someone who could benefit from the ease and wellness of an infrared sauna, we’d love for you to share your experience via our referral program at www.sunlighten.com/referral. We truly appreciate you choosing Sunlighten. We’re excited for all the benefits you’ll soon enjoy!

Response from Sunlighten, Inc.Jul 17, 2025

Thank you for bringing this to our attention, Staci. We’re sorry to hear your delivery timeline has extended beyond expectations. We’re working to review what might have happened internally, and a member of our team will be reaching out to help provide more information. We appreciate your patience and the opportunity to make this right.

Response from Sunlighten, Inc.Jul 17, 2025

Thank you for your honest feedback, Janell. We’re sorry to hear of your experience and greatly appreciate the opportunity to learn more to make it right. We are reviewing internally and will be in touch with you soon. Your experience is important to us, and we hope we can regain your confidence in Sunlighten. Thank you again for bringing this to our attention.