Adriana C.
I have Amplify 2
I have N Amplify 2, smallest of this model. The good: shipping, ease of installation, does heat up nicely above chair seat , customer service came through with issues I had. The Bad: one of my heaters came broken. The replacement parts are not the same quality as original. Two others came shopped damaged not damaged in transit. Third time worked. Too expensive. Product is unfinished so you have to use special cleaning products (from them naturally). The area below seat is drafty and I halve to wear slippers. There is a bottom on outside to turn on and off but you halve to open door to turn on lights before remote will work. Blue tooth stays on even after unit is turned off.
Response from Sunlighten, Inc.Nov 21, 2025
Thank you so much for your thoughtful feedback, Adriana. We’re glad to hear that shipping, installation, and our support met your expectations, and we sincerely apologize for the issues you experienced with your unit. Your insights are incredibly valuable as we continue to improve our products and overall experience. Our team is always here to help, so please don’t hesitate to reach out if we can assist further. We hope you enjoy many relaxing and rejuvenating sessions in your new Sunlighten sauna!