Joe R.
It was very good
It was very good
Response from Sunlighten, Inc.Dec 4, 2025
Thank you, Joe! We’re glad your experience was a good one and hope you enjoy every moment in your new sauna. Thank you for choosing Sunlighten!

With our cutting-edge infrared technology, we illuminate the path to a brighter, healthier life. Sunlighten® Saunas stands as the premier destination for personalized infrared light therapy and sauna lifestyle solutions. Since 1999, we've dedicated ourselves to pioneering wellness solutions that empower individuals to enhance their quality of life. With our patented SoloCarbon® technology, we deliver the best quality of infrared energy to rejuvenate the body—proven to be up to 99% effective. Fueled by our passion for making a positive impact, we continuously innovate to advance well-being.Our commitment extends beyond product excellence to building a global community of businesses, consumers, and trusted experts. Together, we support one another on our journey to create a healthier, happier world. As industry leaders, we prioritize safety and efficacy. That's why our saunas are designed and manufactured by Sunlighten, using quality materials to ensure a safe and non-toxic experience. Moreover, our saunas stand out as the only ones on the market equipped with all three infrared wavelengths—providing comprehensive therapeutic benefits.Experience the transformative power of Sunlighten and join us in embracing a lifestyle of wellness and vitality. Together, we're not just changing lives—we're helping you feel better, do you can do more, and live fully.
Sunlighten, Inc. (sunlighten.com) has 3,948 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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3,948 approved reviews, newest moderated first
Joe R.
It was very good
Response from Sunlighten, Inc.Dec 4, 2025
Thank you, Joe! We’re glad your experience was a good one and hope you enjoy every moment in your new sauna. Thank you for choosing Sunlighten!
customer
The person we spoke with was extremely knowledgeable but never pressured us toward a decision. I can only assume that the remainder of the process will be the same.
Response from Sunlighten, Inc.Dec 4, 2025
Thanks for your 5-star review! We’re glad you felt comfortable and informed without pressure. You’ve made a great decision, and we’re here to support you every step of the way. Don't hesitate to reach out if you ever need. Thanks for choosing Sunlighten!
Maria A.
The sauna product is excellent, and I love it. However I never had a pleasant experience with any sales rep. They’re all extremely aggressive, and pushy, and unfortunately I never had a single pleasant interaction. That aside, the product is excellent.
Response from Sunlighten, Inc.Dec 4, 2025
Thank you for your honest feedback, Maria. We’re so glad you’re loving your sauna. We appreciate knowing of your experience with the sales process and will keep working to make every part of the experience as positive as the product itself. We're here for any questions, don't hesitate to reach out. Happy saunaing!
Steve M.
Carla Earhart was extremely helpful and timely with her response to my many questions by email. She sent me pictures and links with everything I needed. I would highly recommend working with her.
Response from Sunlighten, Inc.Dec 4, 2025
Thank you so much for your review, Steve! We’re thrilled to hear that Carla was able to provide the timely, detailed support you needed. She’ll be so happy to know her efforts made such a positive impression. We really appreciate you sharing your experience!
GCAT
I wish I could recommend their saunas. They have great engines and great designs. However, they continue to power them by Android tablets that effect the every day functioning and use of the sauna instead of a hardwired built in electronic control panel. I was a customer for over 20 years so I should know. I've since moved on to their competition because Sunlighten doesn't seem to listen to customer feedback. I will say I LOVE their accessories, such as their sauna towels and cushions etc. However, until they get rid of their Android tablets controlling their saunas, I will NOT be a customer and for that reason, I cannot recommend them.
Response from Sunlighten, Inc.Dec 3, 2025
Thank you for sharing your thoughts and for being a valued customer for so many years. We appreciate your feedback regarding the control system in our saunas as it’s something our team continues to review as we explore ways to enhance the user experience. We’re thrilled to hear you’re enjoying our accessories, like the sauna towels and cushions! The review invitation you received was specifically related to your recent accessory purchase but we truly value your insight and your long history with Sunlighten. Wishing you continued success in your wellness journey, and we’re always here if there’s any way we can support you in the future.
Chris S.
Caleb did a great job and seemed very knowledgeable of the products he was selling.
Response from Sunlighten, Inc.Dec 4, 2025
Thank you for your review, Chris! We’re glad Caleb was able to provide knowledgeable guidance and make your purchase process smooth. Your kind words mean a lot, and we’re excited for you to enjoy your sauna!
Cindy H.
Caleb Davis was very informative and so nice to deal with when purchasing my sauna. Helpful in every way.
Response from Sunlighten, Inc.Dec 4, 2025
Thank you for your review, Cindy! We’re so happy to hear Caleb made your experience informative and easy. It’s wonderful to know he could help you feel confident in your decision. Enjoy your sauna sessions!
Susan D.
Tyler was great! He was very up front with all the necessary info and pricing. And it was all on the CHAT feature on the website. No need to sit on a long phone call! He also made the credit application and down payment process smooth and quick. He will be in my contact list for future questions! Can’t wait to get the sauna and start using it. Very very happy it’s made in the USA and small family owned and operated!
Response from Sunlighten, Inc.Dec 4, 2025
Thank you for your 5-star review, Susan! We’re thrilled Tyler could make the process simple and seamless via chat. Connie and Aaron will be so pleased to hear your kind words and know how much you support the dream they built. We’re excited to welcome you to the Sunlighten family. Enjoy your new sauna when it arrives. We can’t wait for you to experience all the benefits, and of course, we’re here for any questions along the way.