Paul D.
Unkept delivery promises
Have purchased three products with Sunlighten, the sauna and mask we’re an excellent experience, however I have been waiting for 2 body wraps for THREE MONTHS. The response from the logistics department is always an unkept promise. Management needs to review the performance in this department.
Response from Sunlighten, Inc.Dec 10, 2025
Thank you for taking the time to share this feedback, and for being such a loyal Sunlighten customer. We truly appreciate your continued support and your patience as you’ve been waiting on the body wraps. We greatly apologize for the delay. Our team has been working through some unexpected challenges in getting this product back in stock that are unfortunately beyond their control. They’ll connect with you as soon as they have an update to share. Thank you again for your patience and for trusting us with multiple purchases. We value you, and we’re here for anything you may need in the meantime.



