SunjoeReviews of sunjoe.com

Absolutely futile trying to get in touch with them in EVERY way I tried that's my last product from them

Had a problem with my pressure washer gun and they sent a replacement. Still under warranty!!!!!

SunJoe Pressure Washer quit working.Model# SPX4600,Bar Code 8 42470 10925 4. These people will not help in any way if you do not have a receipt.I sent pictures of unit,serial #,Model#.20 yr. military vet,100% disabled. My son comes by on the weekends to socialize and washing vehicles,driveway and what ever keeps me going. He does the work, I encourage him. This one small event has now been jerked out from underneath me. Profit over a sense of pride seems to be the deal of the day.

Bought a pole trimmer 2 1/2 years ago. The blade jams. I have emailed the company numerous times & got replies numerous times and replies about a hose, for which this had nothing to do with. They had me send in a video & agreed it is not working right but refuse to do anything. The blade & tool are not available anymore. I will buy Ryobi from now on. Won't do business w SunJoe. Could not find my receipt but it is their product.

After years of fertilizer and neglect the wedding venue I work at needed a overhaul on the grass , so thick turning white . So talking to Charito we agreed to try the Sunjoe 2. . Best purchase I made now the place is going to look like a golf course . And the boss is happy

bought a product that doesnt work out of the box. Now the product is out of stock. Called customer service and went on line chat. THIS COMPANY'S CUSTOMER SERVICE STINKS!!!! They want me to wait 4 weeks and then call them back to see if the product is back in stock. This use to be a good company with good customer service. All I can say is DONT BUY ANYTHING FROM SUNJOE!

I received a SunJoe leaf blower for a gift Dec 2022. It didn't work. When called, they said that one was out of stock and I would receive an email when one came in. Nothing. Called back again a month ago, said they put in for three other types of equal or better value but still nothing. What are the odds of getting four possible blowers and ALL are out of stock? It is under warranty but they still haven't replaced it. It's Feb 2024. I have a feeling they are stalling until end of the two year warranty. Shady business practices so far. If anything changes, I will review it but I'm doubting it will occur.

I have had 3 mowers that have failed under warrantee and were replaced (MJ403E). The common failure mode was caused by hitting a tree root which sheared the two plastic keys in the plastic blade base holder which holds the blade in place and keeps the assembly balanced. It is a $7 part which should be a consumable, but SunJoe does not make it available to the consumer. So if you don't buy the extended warrantee and get new machines, there is no way to keep from throwing it in the landfill!!! Eyes Wide Open. Great machine, fair price, good warrantee support - no lifecycle support!