LOS REYES SUNGLASSESReviews of sunglasseslosreyes.com

I ordered on 3/22 and it's 4/17 and still has not received my order. Got a notice on the tracking number that USPS could not deliver to the address eventhough my address was correct and the last 2 weeks it's been going back and forth in USPS between Sioux Falls and Omaha like it doesn't know where to go. Looking like a scam to me.

Purchased glasses as a birthday gift on 4/7 in the evening. Paid 17.90 for EXPRESS shipping (1-2 days per website) to ensure they landed at my house by Saturday 4/12. Label was created 4/8 and the product never shipped. I reached out got no explanation other than because I ordered 4/7 in the evening I should have them 4/11. It is now 4/15 and I still haven’t received them. I reached out to see about a refund and they told me they shipped and can’t. I asked about sending them back because I no longer need them i ended up purchasing from a competitor to ensure I had them for the party 4/13. I was told no, they don’t do refunds. They refunded me 10.90 of the express I paid. No apology No explanation No glass Shitty customer service Had I read more reviews I would have never ordered and ordered where I did the second time. 10/10 don’t recommend unless you don’t want your glasses and frustration

Glasses are good because i have had a pair in the past, But new ones i ordered have now taken 3 weeks and counting, while it says 3-5 business days. Customer service is terrible, and they are sending out ordered from a BOGO deal before they are sending my pair out, even though mine were ordered two weeks previous. It’s the same generic message and time frame for delivery everyday, then nothing is delivered, then The next day it says the same thing. I hear they are opening retail stores, which will be far more worth your time.

Don’t trust these guys, ordered these sunglasses Monday and chose a 3-4 day shipping option. It’s Friday it should’ve been here by now but guess what, the package has been in Indianapolis for days now, and I’m in Nevada. I have tryouts tomorrow and needed these in a timely manner. Every email or message I sent to them went ignored except the first one where I asked if they can ship it fast.

Their BOGO discount code wasn’t clearly displayed on their website, so I wrote to them threatening to write a nasty review if they didn’t include the second pair. They ended up responding quickly and sending 3!

Great design and fast delivery , I was always an Oakley guy think I’m changing now !!!

Easy to place an order, the sunglasses were exactly as shown and were delivered on time.

The customer service with this company is top notch-my son was so excited to discover this brand for baseball, and we had an issue with our first purchase (our fault) and they stepped up and were amazing to work with!! Just bought a 2nd pair I was so impressed. Quality of the glasses is great too.