Choi F.
The representative responded quickly to…
The representative responded quickly to both my requests and resolved my issues promptly. The products are top notch and customer service as well.

Radical softness for your home, body, and soul.Sunday Citizen started with a simple mission: to create the world’s softest, hotel-quality bedding that is actually easy to care for. Founded by a fourth-generation textile family, we’ve spent years perfecting unique, precision-engineered fabric blends like our signature Snug and Premium Bamboo.We believe comfort shouldn't come at the cost of the planet. That’s why our products are OEKO-TEX® certified, our comforter filling is made from recycled PET plastic bottles, and we offset the carbon footprint of every delivery. Discover luxury comfort that’s machine-washable, sustainable, and designed to make every day feel like Sunday.Experience the Sunday Citizen difference: 100% Comfort.At Sunday Citizen, we are obsessed with the "unboxing" of joy. From our viral Snug Comforters to our buttery-soft loungewear, every piece is designed for maximum coziness and durability.We want you to shop with total confidence, which is why we offer a 30-day "Fall in Love" Guarantee. If you aren’t completely satisfied with your softness, our dedicated customer experience team is here to make it right. Join over 100,000 happy "citizens" who have upgraded their home rituals with our sustainable, machine-washable essentials.Our mission is to ensure every customer feels as supported as our pillows. If you have any issues, reach out to [email protected].
sundaycitizen.co (sundaycitizen.co) has 212 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Choi F.
The representative responded quickly to both my requests and resolved my issues promptly. The products are top notch and customer service as well.
Angie M.
Everyone that helped me yesterday was great! Both were knowledgeable, professional, kind and supportive.
Consumer
The customer support was very helpful with me. You no longer have the product unfortunately that I ordered and they credited my account quickly. Hopefully, I can get that item again when it’s restocked.
Andy
Gifted my mom a robe last Christmas and now she got more of their products than I do. 🤣 Missed the free towel offer due to some issues with my card and customer service added it to my order. Thank you! Truly appreciate it.
Liz O.
My order got lost in transit but customer service sent me a replacement. Big thanks for goin the extra mile. "People will forget what you said, but never how you made them feel.”
Amber C.
I almost have everything from this store. Got the snug comforter, bubble, the mini waffle pillow, even the hoodies. Can't go a day without the hoodie on. Their customer service is prompt and fast. In the age of AI, it's rare to receive actual human responses nowadays. Kudos!
Response from sundaycitizen.coMar 4, 2026
Hi Amber, Thank you so much for your kind words and for being such a loyal Sunday Citizen customer. We’re thrilled to hear you’re enjoying so many of our pieces. We’re also very glad our team made a positive impression. We’re continuously working to make our service the best possible for our customers, and we truly appreciate you taking the time to share your feedback. Warm regards, Amador Andrade Head of Customer Service Sunday Citizen
Michael J.
Customer service rocks the boat!!! Most companies can learn a thing or two from you guys on how to really treat a customer, especially, a year over year one - I’m assuming that after not making a purchase in a couple years if that my points would expire-I tend to just let them build up until needed. But having the options even after that was WOW (LIz) kept the email chain going over a few days as we chatted about making purchases she deserves a raise!!! For her nothing is an issue with us attitude!! We have the power to make your experience best in class!! Pa not sure you got can send out a your points are about to expire email or something earn never expire thing but either way that may help out a bit!! Thanks nothing else will never replace my citizenship 😎
Cheryl K.
Their customer service team is amazing. Made a potentially difficult situation an easy one! Thank you!