Eric
Sundance refuses to update the name on…
Sundance refuses to update the name on my account. I need my name updated on my account after going through a divorce. Every time I book a vacation, the wrong name is used and causes a lot of confusion.

Sundance Vacations offers destination-based travel locally and across the globe. Sundance Vacations encourages travelers to Explore, Dream and Discover amazing destinations at a fraction of the retail rate.Sundance Vacations traveler’s needs are of the utmost importance to us and we seek to create a culture where vacationing and fun go hand-in-hand. Say “hello” to more fun, more hikes, more sunsets, more sand castles, more family togetherness and most importantly, more vacations.Sundance Vacations ever-changing inventory of destinations is entirely driven by the requests of our travelers. As a travel company, we actively seek out accommodations in the most desirable locations and then pass the savings on to our travelers. At Sundance Vacations we are firmly committed to creating the best possible experience for our clients and seek to help them with their vacation needs any way we can.
Sundance Vacations (sundancevacations.com) has 236 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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236 approved reviews, newest moderated first
Eric
Sundance refuses to update the name on my account. I need my name updated on my account after going through a divorce. Every time I book a vacation, the wrong name is used and causes a lot of confusion.
GEORGE & KAREN L.
Now staying at Liki Tiki Village in Winter Garden Florida. Accommodations are very nice, very clean & relaxing. Only complaint is music from pool area starts at 9am & goes nonstop til 830pm & the thumping bass is very loud. I can’t imagine someone with a small child who takes a nap during the day!
Elizabeth
If you like to travel, this is a good opportunity to save on trips. They have nice accommodations with clean properties. We have used the vacations twice, at the same location. Villas at island club is a. Ice group of condos. We have enjoyed our stay each time.
Ann
Good place. Sometimes selections of places to go is more limited. Puerto plata good service. Friendly service
FATEENMA
I had a beautiful time here very stressful. Do to Sundance. Have a blessed dy
DENISE G.
We took our first vacation with Sundance this past week setting up the vacation was a breeze it was so easy and the customer service was very friendly. The cottage we stayed it was absolutely gorgeous and the staff there were awesome!!!! I was a little nervous about taking the Sundance Vacation package because it was so expensive, and questioned was it worth it. My answer after taking my first vacation with it is YES!
Response from Sundance VacationsMar 22, 2018
Hi Denise, That's fantastic! We are so happy you are enjoying your vacation. Thank you for taking the time to let us know. Safe travels, The team at Sundance Vacations
JEREMY
At the meeting where we had purchased our Travel Advantage Network vacations from Sundance, I distinctly recall the man giving his spiel say "if you're looking for hotels we're not the place for you. We only do resorts". Now, ask yourself this question: when you think of a "resort", do you think of paying for all your toiletries & daily necessities (toilet paper, shampoo, conditioner, body wash, hand wash, dish soap, dishwasher detergent, laundry detergent, batteries, cleaning products, trash bags, napkins, paper towels...)? How about doing all the same chores you do at your own home (or worse like washing towels & your clothing at a coin operated laundry room that is up a flight of stairs & down a lengthy hallway)? How about taking out your trash & having No cleaning or up keeping service? Does that all sound like a "resort"?? We have 6 kids, teenager to toddler. We were told we'd have the 2 units next to the playground and the teenager could fish the pond on the premises. Not only are no where near there, nor is there a full sidewalk there, we come to find out it's not even the same building within the "resort" grounds. As a matter of fact, what we're in is more like an old apartment building with actually residence! Pour teenager had to cross a 4 lane highway just to fish the pond d's on the other side of the highway because the ponds were posted not fishing. To top it all off, the wall separating our 2 units is between the 2 master bedrooms & it is so thin we can clearly hear the phone conversations our son is having on the other side, so there is no privacy either! This is to be our first vacation with Sundance vacations & it is the absolute worst I've ever been on as far as the "resort" portion goes. Oh! & it would have been nice to know that the lazy river where the cool little water park is, is closed for the season! We have to walk our kids down to the other building to swim at their pools. Imagine walking 5 Littles through goose poop covered lawns to & from pools all wet & shivering, then having to use those same towels to dry off with after their showers. The fitness center, which is also at the other buildings, is closed for the entire week (not to our knowledge til we got here) for...??? My husband & teenage son had to get a week membership with the local gym! "Resort"??? Ha! A motel would have been better!
JASMINE
False advertisement! Made the presentation sound good but it’s totally opposite