No N.
Its the classic bait and switch scam.
Its the classic bait and switch scam. They lure you in with promises, make you jump through alot of hoops, and at the end you get mislead and waste your time and money. Don’t trust this company.

Sundance Vacations offers destination-based travel locally and across the globe. Sundance Vacations encourages travelers to Explore, Dream and Discover amazing destinations at a fraction of the retail rate.Sundance Vacations traveler’s needs are of the utmost importance to us and we seek to create a culture where vacationing and fun go hand-in-hand. Say “hello” to more fun, more hikes, more sunsets, more sand castles, more family togetherness and most importantly, more vacations.Sundance Vacations ever-changing inventory of destinations is entirely driven by the requests of our travelers. As a travel company, we actively seek out accommodations in the most desirable locations and then pass the savings on to our travelers. At Sundance Vacations we are firmly committed to creating the best possible experience for our clients and seek to help them with their vacation needs any way we can.
Sundance Vacations (sundancevacations.com) has 236 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Activities & Tours · Haverford, Pennsylvania
Excellent

Activities & Tours · Philadelphia, Pennsylvania
Excellent

Activities & Tours · Cheltenham, Pennsylvania
Excellent

Activities & Tours · Norristown, Pennsylvania
Excellent
Showing 18 reviews with 1 star · Clear filters
No N.
Its the classic bait and switch scam. They lure you in with promises, make you jump through alot of hoops, and at the end you get mislead and waste your time and money. Don’t trust this company.
Phoebe C.
Fiancé and I sat for a timeshare presentation and the sales switch was very good. However, the higher ups at the company were extremely rude and condescending. When reaching out to customer service, they were dismissing or unhelpful
Celina
I went to go and listen to the presentation and got the "free" Vacation that comes with it, which I was fine paying the resort fees since I said no to doing the cruise (which would have had port fees to pay). So since I said no to the cruise they were trying to push they offered 3 hotels I could stay at for free. One of the 3 hotels they offered for the Bahamas clearly states that it is ALL INCLUSIVE" even when you go on the actual resort website it says that it is al inclusive (meaning all food and drinks are free) so I was scheduling my trip and AMBER said I had to pay an additional $900 on top of the $152 I had just paid and said we dont pay for food and drinks the 900 is for the package to have food and drinks supplied. They website for the actual resort has no such thing on it and the food and drinks because it is all inclusive is apart of the staying price. So whats with the lies this company tells you. They say you won a free vacation but you still have to pay and then more apparently. Why even offer the ALL INCLUSIVE resort on the list of places if you are going to make me pay for it and not follow it actually being all inclusive. Even on the merek travel website they send you to it doesnt say you have to pay for meals and drink at the all inclusive place. Ah, just another scammer at the mall It was bad enough they tried to make it seem like they were giving deals on vacations wanting you to pay 20 grand for the membership for how many 6/7 vacations total just to say you still have to pay at those hotels too. wll if you want 20 grand for a membership the vacations should be free. weird
Response from Sundance VacationsFeb 27, 2024
Hi Celina, your review mentions cruise promotions and a stay at an all-inclusive hotel in the Bahamas. This is NOT anything offered by Sundance Vacations. I am also not familiar with the Merek travel site as we do not have any partners by that name. It sounds like you had an awful time and I hope you get to vent to the company that made you so unhappy. Best wishes, Sundance Vacations
I CARE TARRY S.
They are a scam big time ,do not go to their presentation appointment it waste of time and money
Response from Sundance VacationsJun 12, 2023
Hi "I CARE TARRY SHOPPING", Thank you for the review and we're sorry it's not a fit for you. We have tens of thousands of travlers that we send on vacations each year and great reviews. Even though the vacation package won't fit how you travel, we hope you enjoy the complimentry trip for attending the presentation. If you need help booking it, please call 1-800-210-550 and we're happy to help you get that reserved.
Marsha B.
Response from tristate after letting them know about my current financial hardship and I am out of a job. Please be advised that Tri State Financial is a loan servicing company. We do not cancel loans. You signed a legal and binding contract with Sundance Vacations when you were at their sales office. This is not a “service” with Sundance Vacations. You made a purchase of discounted vacations weeks. Again, we are not canceling your purchase, your contract with Sundance Vacations, or your loan balance with Tri State Financial. Stay away from this company. They do not provide a good service and want you give away your hard earn money.
R W.
Back in the summer, I went to a fair with my family. Now it's December, and I get a call saying I’ve been selected for an 8-day, 7-night vacation anywhere I choose. I was excited but, naturally, skeptical. I went to their office in Parsippany, NJ, which looked nice, but as soon as I walked in, I knew exactly what was going on — a timeshare pitch. Although I was annoyed, I stayed polite because I still wanted the vacation and the tablet they promised. The rep, who I won’t name, did her best to sell me on whatever they were offering, but I stood firm and declined. Fast forward a few days, and I visit the Odenza registration site. I was shocked to find that the resort I clicked on had a daily fee of $790! I called the number provided to clarify, and they confirmed that I would be paying per day during my stay. I laughed and explained that I was told this was a free vacation. The person on the phone corrected me, saying it was a “promotional vacation” — not free. They said I’d be responsible for $5,530 for 7 days! I checked Booking.com, and of course, the same resort was cheaper. Sundance Vacations is a scam! They lure you into their office under false pretenses just to sell you a $30,000 timeshare or vacation club. Don’t be fooled. Stay informed, and don’t let them pressure you into anything.
Response from Sundance VacationsSep 16, 2024
Looks like you are in the wrong section of the website and having difficulty with the booking. There are two sections on the web page, one that has the vacations that are automatically part of the complimentary and there are also "upgrade getaways" Under each button is an explanation as follows: The available dates listed in this section are available complimentary with your certificate. The available dates listed in this section are available at discounted rates in conjunction with your promotional program. Please select the orange button option 'Promotional getaways" and you'll be all set. If you need help getting to the correct section, please give us a call on 1-800-210-5500.
Heather H.
I spoke with Tracy, who went around in circles and did not stick to one outcome. The whole time over the phone with her, she made me believe that she was scamming me. Needless to say, I did not go through with any booking! Furthermore, when I filled out a sheet with my information, I was told it was to win a target gift card, not scam me into spending money with Sundance vacations. Also, don't think that they are giving tablets away to each person that filled something out, got a call, and sat through a presentation, because that's untrue. Don't waste your time!
Lewis
over 5 years on a vacation plan 10-1 week vacations for $5000 then one year into the plan they call me and tell me I have to start paying maintenance fees. in the 5 years I paid $1600 in maintenance fees total $6600.00. This was approx. 8 years and have not been able to get a vacation since. I told them my wife was from trinidad tobago. the sales woman said we have places in various places in the caribbean. cool we said. they also said they had places in niagra falls. after a long sales pitch we opted to pass.. the sales woman had the head rep. come over and offer me 10-1 week vacations for $5000.00 we agreed and set up the auto payment plan. the day we decided to visit trinidad. we called and was told they don`t have any places in trinidad. other parts of the caribbean but not trinidad. about a year later we have a 2 week vacation so we decided to visit niagra falls. called and was told they have a place there. wow cool, but hold on. she told us the house was about 3 hours from the falls. WHAT. really. drive 3 hours to see the falls eat and drive 3 hours back to a house with no amenities. the day is over and your stuck there. we declined. Called 15 times and not one time did they have something for us. Nothing in the area, some thing there but not available on the dates we need them. Smart ass reps talk to you on the phone and say there recording you. then ask you stupid questions and run you around in circles and waste your time and your out $6600.00 Have many bad reviews. we need to start a class action lawuit against them.