Nikki K.
I recently canceled a ordered and is…
I recently canceled a ordered and is awaiting my refund I have called and emailed but the phone is a non working number. I am just disappointed In this company when they want they payment they get it and ordered but canceled mu order before product shipping and it even confirmed that product has not shipped they still have there product so return me my money. That's all I want.
Response from Sunber HairApr 7, 2023
Hi Nikki K, Really really sorry for the inconvenience.And so sorry for that our phone number doesn't work. We have strict order processing procedures. In order to protect your legitimate rights and interests, each order will be confirmed multiple times, whether it is shipped or cancelled.we apologize if this process gave you a unhappy impression. your order was cancelled and the refund request has been submitted to the financial department, and the refund will be completed within 48 hours, please wait patiently. pls, ask for help by email ([email protected]) with any questions. Remember me to your family Sunber



