Suite HomeSuite Home offers fully furnished housing with flexible lease terms at the most desired locations. Contact us at (312) 638-0891 or [email protected]
Suite Home (suitehomechicago.com) has 135 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Claim this listingActivities & Tours · Chicago, Illinois
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Activities & Tours · Chicago, Illinois
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135 approved reviews, newest moderated first
Sandy
Suite Home Chicago accommodated is on such short notice that it was truly amazing they were able to reserve the beautiful unit that they did at Marquee. Their customer service is phenomenal! I would recommend anyone that needs assistance in reserving a corporate apartment either for business or personal use, reach out to Suite Home Chicago!
Response from Suite HomeJun 10, 2019
Thank you so much for the review Sandy, we are so glad you stayed with us!
Nienke
Great support with looking for our new apartment, good communication.
Response from Suite HomeJun 10, 2019
Thank you so much for the review Nienke! We are so glad you are enjoying your stay with us, please let us know if there is anything we can help you with in the future to make your stay more enjoyable!
Catherine
Our experience with Suite Home should be divided into two parts: the pre-move in process (awful) and the post move-in process (wonderful). The sales reps were hard to get answers from, kept getting dates and dollar amounts confused, and hadn't even communicated to the building that we were moving in when we showed up to get our keys. However, once we got in, the place was clean and had everything we needed and the staff was very responsive to questions and concerns. We would use Suite Home again, in an instant, with the understanding that the "front of the house" just isn't so great.
Response from Suite HomeJun 10, 2019
Hi Catherine, thank you so much for taking the time to write us a review! I apologize that you did not have the best experience at the time of your move-in, we always strive for excellence doing the whole process so we are disappointed we did not achieve that for your stay. We have talked to your sales rep and operations about your experience and discussed your feedback so we can make sure we do better in the future. Thank you again for your time and for staying with us!
David
Generally good overall. Good people to deal with. But, disappointing that you did not get my washing machine fixed the last 10 days of my stay.
Response from Suite HomeJun 3, 2019
Hi David! Thank you so much for your feedback, we really appreciate it! I'm glad to hear you enjoyed your stay overall but I am sorry to hear about the washing machine issue. We are truly sorry it broke and that it took so long for it to be replaced. Our operations team has emailed you for more information so we can get these items resolved as quickly as possible in the future. Thanks again!
Mary
Nice Property, nice location, staff is pretty responsive on most things. Downside, cleaning service not great, and they don't use their own supplies. Furniture is basic, uncomfortable (sofa). Also, no info on activities in building like when the pool opens, etc. The building won't give info to you since you are renting from Suite Home, and you don't get anything from Suite Home either. I asked and they sent something once, then nothing. For this much money, I would expect better.
Response from Suite HomeJun 3, 2019
Thank you for the feedback Holly. We provide a welcome binder and building guide (posted on the refrigerator) with all of the building info when you arrive. We took a look at the inspection photos for your arrival, and can see them there in the apartment. When you transfer units, please let us know if we can provide additional information in the unit for you. We will speak to our housekeeping staff, who work directly for Suite Home and come with their own cleaning supplies too, to make sure they are cleaning up to your expectations. We appreciate the input! Thank you
Betsy
I had a great experience all around. The staff at Suite Home Chicago was extremely easy to work with and very accommodating. The property was beautiful… Perfect location and all amenities included. I would highly recommend and hope to stay here again!
Response from Suite HomeJun 3, 2019
Thank you so much Betsy! We loved having you stay with us and look forward to having you stay with again in the future!
Bahlul
Great location, friendly staff and good amenities. In terms of what could be improved was the internet service in my room wasn’t working properly (I keep getting disconnected) and the housekeeping skipped one of the Mondays where they were supposed to clean my room every week. Other than these two, no major or minor issues. The room had everything I needed during my 1-month stay there and of course a great view of Chicago. I would recommend Aqua temp housing to everyone. Thank you,
Response from Suite HomeJun 3, 2019
Thank you so much for your kind review, we really appreciate your feedback! We are so glad you liked the apartment and the location overall, Aqua is one of our favorite buildings in the city. I am passing along your feedback about the internet and the housekeeping to our operations team so we can continue to improve our service in the future. Thank you again!
Saumya
They are so good and awesome
Response from Suite HomeMay 31, 2019
Thank you Saumya!! Such kind words and a nice way to finish our work week. Thank you for staying with Suite Home!