SugarCRM Reviews | Read Customer Reviews of sugarcrm.com

SugarCRM Reviews | Read Customer Reviews of sugarcrm.com

SugarCRM reviews

142 approved reviews, newest moderated first

Brett Z.
Mar 25, 2019
W-Systems have been very courteous and…
W-Systems have been very courteous and professional, I just haven't found that they provide much value to me. I have been developing in Sugar for over 7 years so I have found that my knowledge level of the product is right up there inline with any of the W-Systems staff. There just isn't much help they can provide to me that I'm not already aware of myself.
Response from SugarCRMMar 26, 2019
Brett, thank you for being a customer and for the challenge. We are going to find a way to impress you! Have you looked at our free for customers wTools collection of utilities for Sugar? Take a look at our custom buttons for Sugar UI. It can make life easier for your users. https://www.w-systems.com/products/sugarcrm/addons/wtools/features
Report
Ken L.
Mar 25, 2019
The support and service I have received…
The support and service I have received from W-Systems has been Excellent.
Response from SugarCRMMar 25, 2019
Thank you Ken. We appreciate our long standing business relationship and look forward to serving you for many years to come!
Report
Karen C.
Mar 25, 2019
W-Systems is a long standing partner of…
W-Systems is a long standing partner of ours. They are professional, easy to work with and knowledgeable. W-Systems is also very customer focused and our customers like working with them so we never hesitate to provide a recommendation!
Response from SugarCRMMar 25, 2019
Thank you Karen. We feel the same about our Act-On partnership and about Act-On as a vendor. Act-On has been an indispensable tool for our marketing department for years.
Report
Alberto D.
Mar 22, 2019
This company is amazing
This company is amazing. The level of service, the attention to detail, and professionalism are hard to match. I would recommend them to anyone, without hesitation... in fact, I do all the time.
Response from SugarCRMMar 22, 2019
Alberto, wow, thank you. That is great feedback. We return the compliments, you are a great business partner.
Report
Amy
Mar 21, 2019
Whenever I reach out with an issue it…
Whenever I reach out with an issue it is addressed in a professional manner and for the most part in a quick time frame. I mostly work with Kyle and he is absolutely wonderful!
Response from SugarCRMMar 21, 2019
Thanks Amy! Thank you for being a great customer and it warms our heart to hear that Kyle is taking good care of you and your Sugar implementation.
Report
customer
Mar 21, 2019
Good people at W-Sys but difficult…
Good people at W-Sys but difficult start-up of Sugar CRM. Still completing original project 16 months later.
Response from SugarCRMMar 21, 2019
Thanks for the feedback. Projects are not always easy with many stakeholders and technologies to integrate, but our commitment is to stick with it and to push it to the finish line.
Report
Jeff L.
Mar 20, 2019
Exceptional in responding to support…
Exceptional in responding to support request, scheduling support, and providing support. Professional, efficient, knowledgeable, and courteous. Mark was outstanding. Thank you, Jeffrey A. Landreth
Response from SugarCRMMar 20, 2019
Thank you for the kind words Jeff! Mark and all of us at W-Systems appreciate it. Thank you for your business.
Report
Kim Cruise @ A.
Mar 20, 2019
W-Systems is very responsive to their…
W-Systems is very responsive to their customers' needs.
Response from SugarCRMMar 20, 2019
Thank you Kim for being a great customer for so many years ...and thank you for the 5 star review!
Report