SugarbabycareReviews of sugarbabycare.co

If I could give negative stars I would. This company is a SCAM with the WORST CUSTOMER SERVICE EVER. They force subscription without disclosure and even after SEVEN emails and calls they still accessed my account for products I dont use

If I could give this company negative stars, I would. I don’t remember subscribing to the products I ordered but apparently I did, and I’m now locked into 3 orders before I can cancel. When I first reached out to customer service, they were friendly and sounded like they wanted to help. But when I got my second order a month later, the face wash was not sealed and leaked all over the shipping box, and the color of the wash was much darker than my past order. The company sent what I assumed to be an auto generated email asking me “how are things going?” I responded telling them my issues with pictures and I got no response back. I continued emailing with no response and now I’m past he 30 day window for a return/exchange. As soon as you have a complaint, they will ghost you. I wish I had checked trust pilot before ordering. At this point I’m ready to just cancel my credit card so they can’t charge me anymore. Agreed with others, this company is a COMPLETE SCAM!!!

Ordered from this company once and they auto enrolled me in a su subscription that they refuse to cancel. They ignore emails and DMS. Their customer service number leads to no where. At this point they have charged my card 3x even though I cancelled my old one. DO NOT SHOP WITH THIS COMPANY THE CHARGES NEVER END!!!

The company won't answer my calls,emails,chats. The first order was canceled and I requested to cancel all future orders,to cancel subscriptions. They still took money out my account. I am notifying my bank and anyone else I need to.

I placed an order before Christmas of 2025 for special buy 2 get 2 for stocking staffers. I was very careful and not subscribe for reoccurring purchases but somehow ended up in a one. I have been charged $60 three times through the subscription. I messaged them on the 2rd order after I realized what was happening. I got a message back telling me I can't cancel and the 3rd order would be the last and they would cancel my subscription. I go back to the website and my subscription was canceled so I thought everything was good to go. NOPE! I saw that i was being charged again for a regular order again!!! I have sent about 10 emails, no response. I even sent an email back to the one I was responded back to and so far nothing. Thankfully the card i had listed is expired. I hope a class action lawsuit is filed!!! That is deceitful business practices and I hope the owner pays!

This company will ignore your emails and phone calls. They lock you into a subscription model for a product you thought you were only purchasing once! There is no way to cancel the subscription on the website. Their phone service goes straight to voicemail. This is devious. I will start making arrangements to sue them at this point.

DO NOT PLACE AN ORDER. I placed a one time purchase and cannot cancel a subscription I did not sign up for and been charged at my bank. Many complaints about the same issue. Do not order. I regret this one time purchase. BE AWARE!!

This company is the absolute worst They are ripping people off. I have attempted to cancel a subscription for several months. I have called and the number just rings, I have emailed with no response and the cancelation form on the website does not work. This company is stealing from people by forcing them to stay in subscriptions they did not choose. BEWARE AND DO NOT SHOP WITH THIS COMPANY. Don't believe all the fake bot good reviews on this site, that's the company trying to balance out all the bad reviews. These people are crooks. I will let everyone I know that this company isn't to be trusted. I've been trying to cancel for 3 months and yet another charge. I will call my bank tomorrow to report this company and fraudulent and the Better Business Bureau. DO NOT AND I MEAN DO NOT SHOP WITH THIS COMPANY, THEY'RE THIEVES!!!! YOU'VE BEEN WARNED ⚠️