Suddenlink CommunicationsReviews of suddenlink.net

So, I signed up for stand alone internet about 2 years ago. I was told my bill would be 63.33 after taxes and everything. About 9 months or so ago my bill goes up about $15. I called them and they said I'm getting a discount because of a bundle and I didn't have anything else at the time. Then, I called back and was told I'm getting a discount. What exactly am I getting a discount for? I called last week and got phone service added cause their site advertised it as $10.99 a month. The tech came out and put a phone cord in my router and left and it took them an additional 24 hours to activate it, which I wasn't told about. I even had to start a chat online to find out my phone number, which is a cell phone number. So, is this not a landline? Is it VOIP? If it is, I'll just cancel and go with magic jack. It'd be way cheaper!

This is the worst place for internet. First they insist the mailers offering internet at $14.99 then once for $19.99 they say " you don't quality"! Nothing had been discussed as to my ability to pay! I wanted get internet because I wanted to get certified to work from home. Once I got it installed immediately in less than a week I got billed for $60.60 due Monday bill came Friday prior. I called person who I was dealing with explained I needed cancel and service I could not afford the class and this HIGH COST INTERNET!! HE REFUSED then offered to pay that bill on Monday. End of the month another bill for $122.00 and he wouldn't answer his phone nor call me.I called phone number on the bill said I never have turned this on I need immediate cancellation. I was transferred 3xs no one canceling I said don't transfer me except to billing I need setup payout of only 1st bull. I wrote to them sent it to place in bill NOW I have 2 letters a bill for $199.90 and "PAST DUE NOTICE"!! I wrote again yesterday when I got these 2 letters!!!AWFUL COMPANY I NEVER HAVE TURNED ON/USED INTERNET THEY WON'T TURN IT OFF!!!