Douglas B.
Have not received ordered part
Have not received ordered part

An online retailer for all things Suburban. We can help you locate and purchase any parts you may need for all things Suburban MFG including water heaters, furnaces, stoves, fire pits and all things associated.
SuburbanRVparts/FurrionRVparts (suburbanrvparts.com) has 779 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Showing 128 reviews with 1 star · Clear filters
Douglas B.
Have not received ordered part
Stevie T.
My part for my oven isn’t available. My oven has probably been used six times and now it’s junk. I won’t ever buy a suburban again you can’t get parts for it.
Cris A.
Still waiting for my order. Ordered it in July and was told one month ago it would be here shortly. Still waiting. I can’t use my oven. Really need my oven door.
Response from SuburbanRVparts/FurrionRVpartsSep 12, 2020
Hi Cris, I am very sorry for the delay. Due to this being a special order item, it had to be made specifically for you. Covid has caused manufacturing to slow to a 50% operating procedure. Your item actually shipped from them on the 3rd and should be to you shortly. I am very sorry again for the delay!
James H.
package was delivered but I was not home. upon arrival the box was crushed and when I picked it up I could hear the shattered glass rolling around!!! I did not open it and I am taking it to a UPS store tomorrow for return of damaged merchandise.
Mark S.
I haven't received parts and you want review?
Response from SuburbanRVparts/FurrionRVpartsJul 10, 2020
I apologize for the delay Mark but your parts are out for delivery today
Eric G.
The wrong part was sent. I called to get support but was told to call the parent company and no help was provided. Now I have the wrong part that needs to be returned.
Gloria H.
Took forever to get here and you sent the wrong part. Not what was ordered.
Response from SuburbanRVparts/FurrionRVpartsJun 29, 2020
Hi Gloria, I am sorry for the shipping delay as shipping providers have been running at lower capacity due to covid-19. Can you please let us know what you received? Our shipping information shows you were sent what you ordered. I apologize for the inconvenience.
Tony A.
The item I ordered (stove top) was sent damaged. It was chipped on one corner but the box appeared in tact. Now I have to wait longer to get another item shipped that will hopefully be inspected and found to be free of damage before it this $80.00 item is shipped.