SubstackReviews of substack.com

Terrible customer support. They weren’t able to reply for almost 48 hours and didn’t even get the issue right. My follow up email to their response is now again unanswered for 24 hours. Also, a basic subdomain change breaks your access to your publication via your writers dashboard!? I thought they’d do better. Consider alternatives if you can

Wish I could give a 0 stars review. I set up a perfectly nice substack, to help people really. It was randomly blocked by substack. I appealed and got an email saying "we've determined that your publication is in violation of Substack's Content Guidelines and will not be reactivated." No explanation, no ability to discuss/appeal just rubbish. Wont even give me my subscriber list.

Most people overlook the terms of service, yet breaching them could lead to immediate account termination. The unfortunate consequence is that all the hard work and trust you've invested can vanish in an instant. Consequently, dedicating time to this platform becomes futile when transparency is lacking, and there's no opportunity to resolve issues.

As a writer, I published several articles on Subtack. To my surprise, despite being live, my articles can never be found when using search engines!!! Even when I type my name and the title, the article never appears in Google search results! I would not trust until I see my articles in search engines or get a logical answer from the company. Nothing should block my posts

Website content not indexed. Removed my ability to post new content. Rather not use the platform than go through the hassle of getting in touch with them. I had just starting using it.