SubstackReviews of substack.com

I needed to factory reset my device. As anticipated, I then needed to reinstall every app. When I came to Substack, I found myself locked out with a vengeance. Despite knowing my log in details, I cannot gain access because the 2FA wants a code I cannot get because I have no access to my account in order to set this in motion. Granted, I could have been - should have been - better prepared for this, but aren't such events within scope of the chat bot? Thereby hangs another tale - I cannot get the bot to chat. I found the page OK, but there's no one at home. The lights are on, but the house is vacant. What a carry on! I've given up trying to contact anyone. I'm afraid my publications may be lost. Well, not lost because information is never lost, at least according to quantum mechanics 😕 Handling it well, but seriously miffed!

I never even created an account, and suddenly my email is full of their Zionist propaganda!!! The page acknowledge that there's NO account with my email and still I get their "Listening to the Sirens" blog, even after unsubscribing. Hate it.

Got account banned in less than 1 month. No details, and appeal reply was "We reviewed and decided to keep you banned" Again no details. All content is mine, and the only other thing I did was to send a private message to someone I already know to check my new publication.

NO WAY TO CANCEL SUBSCRIPTION!!!! The app directs you to the web page and web page to the app! No customer service!

I never heard of this website nor subscribed to it. Somehow, it steals my email and keeps sending me spam.

Impossible to change email address of paid subscription. Phone number doesn't work.

"We've removed your publication from public view due to a violation of Substack's Spam & Phishing policy. If you believe this was a mistake, you can submit an appeal to our Trust & Safety team here." Well, I'm surprised they even doing that. I'm pissed off. With all due respect, there are tons of other platforms and we got email lists exported anyway. I got really pissed off because, for some reason, I trusted this platform like no other. I texted the support obviously, but if they won't fix it, I'd be very eager to not say a single positive word about this platform ever again. Pretty sure they will revolve it positively, but I'll keep this in mind - this is just a platform and my work can be wiped out overnight. They may waste my time migrating to beehive, but at the end of the day, they're losing. To be clear - I wasn't trying to sell coke to anyone. I was just engaging as usual, as on any other platform. I'm now scared to leave a comment or text anyone. I'm really f****ng pissed off. That's what I get from being active on your platform and dedicating my twitter account for redirecting to you? If someone gets same message and doesn't plan to give up on the project. You're just sending them to the direct competitor which is Beehive... Well f****ng done Substack. Maybe you wasted my time and spread a bad world, but at least your competitor gets a new client :)

Full of technical bugs and no customer support. I tried to create a Substack but they won't let me verify my email address. I've verified my email address more than ten times - every time I click on the verification link it says "you have successfully verified your email address" then when I go to settings, it still says "you have not verified your email account." Substack have no customer support, just a terrible AI bot chat that can't even speak English.