StudyfetchReviews of studyfetch.com

Thank you to Dan S. and the IT team for resolving the issue with my account. You all worked so hard to help me keep track of my study sessions. Dan, I am grateful for all the help you provided and the constant communication. Study Fetch is a great platform that helps me maintain a good study calendar and includes excellent training techniques to keep me engaged and successful in my classes.

Absolutely the worst experience. The website does not work as promised and is practically unusable. Their customer service doesn’t care and doesn’t help at all — no real support, no accountability. To make matters worse, I was billed without any prior notice. This is unacceptable and feels like a scam. I strongly recommend avoiding their service.

I signed up for StudyFetch almost a year ago, but quickly stopped using it after the core feature failed to work. Every time I tried to submit something, it gave me an error. I gave up using the platform within days and never returned - literally zero usage for the rest of the year. Despite that, I was charged nearly $100 for a full renewal with no reminder or heads-up. I noticed the charge within hours and immediately reached out to cancel and request a refund - only to be told that their policy doesn’t allow refunds, even though I hadn’t used the product in nearly a year and contacted them the same day the payment processed. What’s worse is that their support refused to take any of this into account - no goodwill, no empathy, no effort to actually look at usage logs or timing. Just a templated response and a link to their Terms of Service. This is not how ethical companies operate. It’s clear they rely on people forgetting about auto-renewals in order to retain revenue, even when the customer never used the product. I’ve never experienced this level of inflexibility from any other digital service. If you’re considering using StudyFetch, be warned: the product itself is unstable, the customer service is rigid and impersonal, and if you’re charged unintentionally - even after non-use - you’ll be stuck footing the bill. You're better giving your money to a service that a.) works and b.) doesn't run on unsatisfied customer's money.

Yet another issue with StudyFetch. Each time I write a review they email me asking for more information - which costs me more time, but I send it to them anyway. EVERY SINGLE TIME NOTHING CHANGES. The issues remain, they refuse a refund, and there is usually absolutely zero reply to my email with the issues. So, today this issues are that half of my study sets are missing, or locked and I am unable to access them. OR, the notes are incomplete - meaning that only half of the upload has notes written for it. DO NOT TOUCH STUDY FETCH - the service is getting worse, not better, they will not refund your money even though the service is getting worse (and was never completely functional), and they just do not care.

Tried it, used some course materials to build a visual and auditory content so I can understand what I am working with but then it begins to bring up topics that are completely non-existent to the course I am in. Not worth using.

I used study fetch to help create notes from PowerPoint slides and exam questions. With the notes, it would often skip content entirely, superfluous and useless info would be added into the detailed notes which would add pages unnecessarily. When i used this last year, it wouldn't recognise images, so any text embedded in a diagram or image doesn't get recognised - im not sure if that was ever fixed. Sample questions were repetitive, and the AI bot would mark me incorrect when my answer was in fact correct. I now use chat gpt to create my notes and sample qs, it is much more reliable and free! Also be aware, the subscription auto renews without warning and they refuse to give you a refund - even if you no longer want or need the service. Their refund policy is they need to be given a chance to rectify the issue first. But that is irrelevant if you no longer want to use their services. On the upside, their customer service team was prompt and replied within 24 hours but was unable to refund me due to their policy. I am very disappointed and I feel ripped off. Surely it wouldn't impact the bottom line to refund disgruntled customers rather than get a 1 star review? There are a few POd ppl leaving bad reviews maybe it's time to revisit the refund policy!

Some of my features like the chat function does not work or respond. The audio recaps make up its own information and does not use the data from the notes. When comparing the summarised version prepared by studyfetch and the original study material, there are various discrepancies. The notes provided by studyfetch is not reliable and trustworthy and now I have to take the time in any event to go through the study material making the time saving aspect null and void.

Awful! The website can't process certain files, and when it does it's extremely slow. The content was also very average, and honestly what they provide for $20 a month is ridiculous