StudiodermalReviews of studiodermal.com

Having read the reviews on Trustpilot just after ordering it, I wish that I had not bothered. I have emailed the company three times to cancel it before it gets shipped, but it didn't generate the response I wanted. They have decided to ship it anyway, despite me trying to cancel it. My mobile phone provider's security does not like their website so it tries to block it, so I have had to access it using a different device. That, in itself, says something about the company. So, Studio dermal, if you are reading this, refund me immediately.

Please do not buy this product. It does not work at all. I purchased this after seeing an ad on social media. It stated there was a money back guarantee if you are not happy. I contacted customer services to let them know the product did not work - only to be told I could not have a refund as the product had been used! You obviously have to use a product to see if it works. I only wish I looked at the reviews before purchasing as they speak for themselves. Complete waste of money.

I do not understand such mixed reviews on this product. Did the people who give it a 5 star review get a different product to those of us who gave it 1 star? I was dubious that it was a legitimate product as soon as I saw it and tried it, even though I bought it directly from the site. I have had a similar product before from a different company and I could immediately see and feel the effect. This one does not work and also, bizarrely, it does not have Studio Dermal written on it which I find odd. I did query this with the customer service and the reply was as follows....The "white label" or unbranded packaging you received is part of a new logistical trial we are currently running specifically for our UK customers. While the outer box and tube may look different from the marketing videos you have seen online, the formula and ingredients inside are the exact high-quality product you ordered. We decided to prioritize faster shipping times for this batch, which sometimes requires utilizing neutral packaging during transit... It took 10 or 11 days to get to me, so 'utilising neutral packaging' to speed delivery didn't appear to work. It would be like famous brands not putting their brand name on their products to get them shipped quicker. Mad. Not putting your brand name on all your products makes no sense. Your brand is your business! It makes me wary of the cream itself and suggests that there may be a mix of legit and non legit products from the same company. I said I would like to return it and be reimbursed. Apparently, to return it, so I have been told, the product has to go back to Asia at a cost to me of anything between £20-£30!!!! Really? In my opinion and from my experience, I would advise not to risk this company. It sounds like it's hit or miss as to whether you get a genuine product...and mine was £20, so not cheap.

Saw this on Facebook and decided to give it a go AND so glad I did! Lovely product, does exactly what it says. Fast delivery and great customer service too.

I would not recommend this product or company – stay away. The outer packaging was sealed in plastic, but when I opened the tube it looked like it had already been used. The cream itself was not sealed, and the lid was full of product. I contacted customer service and even sent them a photo of the product to show its condition, but unfortunately I never received any response. I did try the product, but I didn’t see any results at all. Overall, this was a very disappointing experience due to the condition of the item and the lack of customer support. I would not recommend this product or company – stay away.

I wish I’d checked out more reviews before buying. I thought I’d bought this from Amazon 2 tubes £9.99 and thought if it’s not only cost me £9.99. Arrived and completely unbranded and product useless. SO I went to the Studio Dermal website, waited a week for it to arrive. Exactly the same product as Amazon, completely unbranded and NOT worth the money £22.99 this time. I could kick myself. Don’t buy, useless product. NOT as advertised. Just put an ice cube on your eyes…or pile cream.

Totally worked on me !!! I fully recommend !!!!!

This is falsely advertised , it’s just a cream that has no tightening effect at all