Studiodermal is listed under Salons & Clinics.
Studiodermal (studiodermal.com) has 148 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Julie K.
I found Studiodermal very easy to communicate with - they replied to my emails promptly and when I needed to return a product - they were very accommodating and made the process so easy Thanks Stacy - you went above and beyond to make things work out for me Julie King
Pushpa S.
Thank you Claire for responding to my concerns I really appreciate your Excellent customer sevice
Claire D.
Stacy M was my contact dealing with my order and she was very professional and gave excellent customer service. I would recommend Studio Dermal because they have exceptional products and great customer service
Linda H.
Rubbish product doesn't do anything to improve my eye bags if fact I think it made them worse. Total Con!!!!
Maria T.
Claire dealt with my query professionally and quickly Customer service was excellent
Susan
DO NOT BUY! The product is fake and doesn’t work. But, if like me you fell for the advertising and have already bought it, only to find that it doesn’t do what the company promised, here’s my advice and how I got my money back. First I emailed them stating the facts. Ie. Tried it twice following the instructions exactly as directed using a pea size amount each time. As well as not working it left a flakey residue under my eyes. I stated that under the terms of their 30 day money back guarantee and the Sale of Goods Act, if a purchase is faulty or not fit for purpose then as a consumer you are entitled to a full refund. After receiving an email reply from the company asking for photos of the product and packaging I wrote back saying that I would not be sending photos as it is the product not the packaging that is at fault and should I not receive a full refund by return I would be reporting the company to Trading Standards and the Ombudsman. Today I received an email from the company saying that as a gesture of goodwill they have authorised a full refund. Good luck and stand firm, you have right on your side.
Mrs J.
Don’t waste your money. It is absolutely useless. I use a different brand that works it is almost clear but sometimes dries white. I decided to try this product as it said it was tinted, it isn’t !! It is white, it does nothing when you put it on your skin but dries leaving a white residue.
T P.
Didn’t like the product …..but loved the customer service which was excellent - 5 stars for that!
