stretchzone.comReviews of stretchzone.com

I had a free session at stretch zone on highland road! Brittany and asia was very polite and made my sessions comfortable! They explained everything. The session left me leaving a happy customer!

north myrtle beach location. you will get a sales pitch in a overcrowed room with lots of noise. once they have your credit card you will be charged even if you have 0 from them. cancel the card is the only way to stop. they took 600.00 from us. cancel-forget it-everything is elactronic no paper trail. this is their method!

I was a member since September 2025. Right now (July 2026), I decided to take a break from the service. I enjoyed the stretches and was satisfied with two per week. I enjoyed one particular technician and would book with her through the app. A couple of times, she was not there upon the booking, and one time, the place was closed after I booked an appointment. They still counted that as a session. I also earned enough points for two free sessions. They are gone since I won't renew right now.

North Myrtle Beach Stretch Zone is not to be trusted. They repast charged my card for services I did not ask for. When I disputed and won the case with my CC company they then took away sessions that I paid for. DO NOT USE STRETCH ZONE

The NE Portland branch advertised in June & July 2026 for a 5 session deal. I paid for it. Then they ghosted me in July. No replies to my emails, phone calls and no contact on the website. When I went to the storefront to check - they're closed. I left a written message at the storefront and still no reply. So it seems I lost my money. Its a scam.

Be very careful with Stretch Zone, especially the location in Aventura, FL. I signed up for a four session package, which I was sold as one package of four visits. After my last session I told them that I was not going to sign up for any more. I didn't notice but they kept billing my credit for $220.00 per month. I finally noticed it after 4 months. I contact them to stop the billing and refund my $880.00. They told me that I signed up for a monthly plan which I didn't or had no idea it was monthly. They reluctantly agreed to cancel me but refused to refund the $880.00. This place is worse than the gym memberships and much more expensive.

If I could rate them less than 1 I would. My husband was injured there overstretched and they do not care. All they care about is their money. They lie, steal and are unethical. Stay away.

You must understand with these franchises even an expert (like a licensed PT, ATC or DC) began the business its tough to be profitable paying experts in individual stores. This pertains to all business. They have to prioritize processes and profit above excellence. I have been a GM in high end retail commission sales and I turned down a district manager role in a major city with the Stretch zone in 2025 due to my personal review of their studios, reviews, and largely underqualified staff (many were just 20 year old current college students). Heck at that rate why dont you hire my daughter whose in a kinesiology college program currently. As a graduate trained clinical exercise physiologist I would have felt a huge conflict of professional interest to treat the job mostly as branding, marketing, and sales above skill and precision to improve health. And then having top down sales oppression from above will ruin most peoples health. Obviously these clients need to hire a private PT, ATC, DC to get professional exam and treatment. Perhaps some personal trainers with excellent musculoskeletal exam and treatment background can be top quality stretching therapists but outsourcing it to franchises looks desperate. Whats next exercise science graduates or current students being allowed to prescribe peptides, LOL But owners are desperate want a business for themselves. They may want to require all owners are licensed physical medicine providers and never allow business people to just keep owning business.