Karen
Watching the shows are good but you…
Watching the shows are good but you guys never show the endings and that's wrong because people watch the whole thing and then we never know what happens at the end
Response from StoryReel StudiosOct 16, 2026
Hi there, Please delete this review. You have the wrong company. It appears that you may be trying to contact StoryReel, the mobile drama and short-story app, regarding a subscription, billing, refund, or account-related concern. To clarify, StoryReel Studios is a completely separate company. We specialize in creating custom book trailers and promotional video content for authors and publishers. We are not affiliated with the StoryReel app, its subscriptions, billing services, customer support, or content platform. Because we do not operate or manage the StoryReel app, we unfortunately do not have access to customer accounts and are unable to: Cancel subscriptions Process refunds Update billing information Access account details Provide technical support for the app To help direct you to the appropriate company, we have found the following contact information for the StoryReel app: Company: Equinox Enterprises Technology Limited (DBA StoryReel App) Phone: +852 5233 2741 Please note: This is an international phone number. The company appears to be based in Hong Kong. Email: [email protected] Website: www.Storyreel.life We hope this information helps you connect with the correct support team and resolve your concern as quickly as possible. Thank you for your understanding, and we apologize for any confusion.