Trent L.
I absolutely loved the finished…
I absolutely loved the finished product. That was a 5 out of 5 for sure! The issue I have is that there should be more than one progress update. It’s true, the information does state that the process could take up to 15 days with additional time delivery time. However, an additional update as to where things stand during this time would be very helpful, especially since there doesn’t appear to be a convenient way to inquire about it. Thanks for noting… Again an excellent product!
Response from Story In SteelOct 25, 2026
We’re thrilled the finished piece earned a 5 out of 5. You’re also absolutely right. Knowing the expected timeframe is not the same as being kept informed throughout it. We appreciate the thoughtful feedback and are taking it seriously as we improve how customers can follow their artwork from approval to delivery. - The Story In Steel Team