Nolo Books and FormsNolo's store offers thousands of do-it-yourself products, including legal forms, online documents, books and ebooks, and software. With products from the store, users can generate a customized estate planning form like a will, a living trust, or a power of attorney in just minutes. Get all the most common business forms you'll need to operate your business, or create an LLC yourself. Our products are in plain English, created and updated by attorneys and legal editors.
Nolo Books and Forms (store.nolo.com) has 144 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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144 approved reviews, newest moderated first
CHERYL
Was fast and super user friendly...delivered exactly as described and promised...even found a discount code...thanks much for a great product
Response from Nolo Books and FormsJul 21, 2023
Hi Cheryl, Thank you for taking the time to leave a review. We thank you for choosing Nolo to help you with your legal needs. We appreciate your feedback!
Toshimi M.
I started a chat with your customer support person or robot. The I stated the following question: *** I have created a draft of a Living Trust by using WillMaker & Trust 2023. This trust holds only one property currently owned by me and my wife as community property with right of survivorship, and I and my wife are co-trustees of the living trust. Part 10. Death of a Grantor of this trust is complex since it creates subtrusts as shown below. Is it possible to make Part 10 without creating subtrusts as shown by Part 10 Death of Grantor (without subtrusts)? *** Part 10. Beneficiaries (without subtrusts) When the deceased grantor passes away, the surviving grantor becomes the sole trustee of the trust property. When the surviving grantor passes away, the successor trustee, that property shall be given to Michko Minoura and Yoko Minoura on equal terms. If Michiko Minoura or Yoko Minoura dies before the death of the surviving grantor, the property shall be given to to the surviving beneficiary. **** Then I was asked whether I am asking for a lawyer's support or not. When I said "Not now". I was told that the chat is used only to introduce a lawyer", and the chat was abruptly terminated. I created living trust by using a Noro program in 2016 for another property. That living trust is working well now. I felt Nolo has changed.
Response from Nolo Books and FormsMay 23, 2023
Hello Toshimi, Thank you so much for your feedback. We understand why you are frustrated! That chat is designed to help people find a lawyer, not to support WillMaker. It was our mistake to have it on WillMaker's product page, and we have since removed it. We hope you've been able to complete and finalize your trust. The 2023 version of WillMaker should seem familiar if you've used the 2016 version. In fact, if you use the *download* version of WillMaker 2023 (available in your customer portal), you will find your 2016 document on the Your Documents screen. If you have any other questions, please call us at 1(800)728-3555 from 8 a.m. to 5 p.m. PST Monday through Friday, or email us at [email protected].
Lovett's Professional H.
My experience was simply the website was simply to follow i seen the application that I wanted for free and printed it
Response from Nolo Books and FormsMay 10, 2023
Hi Lovett Thank you for taking the time to leave a review. We thank you for choosing Nolo to help you with your legal needs. We appreciate your feedback!
Karen B.
The excellent customer service provided by Kayelynn. She was genuinely kind and helpful; we need more people like her in the world, especially in customer service. This is a great company! I had previously purchased a 2020 version and 3 years later could not locate the download. They were able to send me a link to receive what I had previously paid for. I will definitely be a returning customer and refer friends and family to this great resource and business. THANK YOU!
Response from Nolo Books and FormsApr 13, 2023
Hi Karen, Thank you for taking the time to leave a review. We thank you for choosing Nolo to help you with your legal needs. We are so glad to know that Kayelynn and our Customer Support team was able to help you locate your download easily. We appreciate your feedback!
Ryan
The purchase went smoothly. I received the digital product, as it was described. Overall it worked really well. I’ve used Nolo books for years and have learned lots of very helpful information.
Response from Nolo Books and FormsApr 12, 2023
Hi Ryan, Thank you for taking the time to leave a review. We are glad to know that you were able to purchase and use your product easily. Thank you for your continued use of Nolo books over the years. We appreciate your feedback!
Israel C.
The product, itself, is good. The problem I had is that when I save an unfinished file, I could not open it by double clicking on the file (a standard way of opening a file). I had to call customer support and learned that it had to be opened from the file menu.
Response from Nolo Books and FormsApr 10, 2023
Hi Israel, Thank you for taking the time to leave a review. We are glad to hear you liked your product. We are sorry to hear about the issue you had opening your file, but it's great to know Customer Support was able to help you solve your issue. We appreciate your feedback!
Jeff C.
As an attorney, I was capa
Response from Nolo Books and FormsApr 7, 2023
Hi Jeff, Thank you for taking the time to leave a review. We are glad to know that as an attorney, you found the check list easy to follow and that Nolo was helpful with filing with the state. We appreciate your feedback!
Asia W.
Great price, quick shipping, THANK YOU!
Response from Nolo Books and FormsApr 3, 2023
Hi Asia, Thank you for taking the time to leave a review. We are glad to know you were happy with the price of your book and how quickly it arrived. We hope you find the information useful. Thank you for the feedback!