INMOTIONReviews of store.inmotionworld.com

Good support

Huge thanks to InMotion support. They responded in just about 12 hours. As soon as the thief tried to register the scooter in the app, they blocked it right away, making it completely useless for him. I really appreciate their quick response and action. By the way, the scooter itself is amazing. I rode it for over 1,500 km without a single issue.

This scooter is the best in the class. It took about 2 weeks to arrive by truck. Large box, scooter was package very nicely. You can tell it is made of good quality materials. Electronics work flawlessly. It’s worth every penny!!

here is the deal i was genuinely thinking how can i get my message across with out sounding to good to be true all i can do is tell you straight, i have the s1f long story short coming from a vet, these scooters are the tesla of scooters. even the sound of take off to slowing down is such a se*y sound and feel to it, you appreciate the genuine engineering the smoothness is unreal, its perfect for a long long joy rides. If u know u know.

Great support. Indications were clear to solve my app problem.

Very happy with the communication from the InMotion team regarding replacement parts for an InMotion Air Pro scooter. InMotion agreed to pay for parts and I agreed to pay for shipping because I recognise that there is a bit of give and take here. Hopefully parts are shipped in a timely manner. I have a bit of an assembly task ahead of me and I trust that support will be available if needed. I've had a positive experience, thank you.

Before I made my purchase, the one factor you couldn’t really be certain of is the customer service. Let me tell you, I had a couple of small issues ( nothing to do with the absolutely amazing V14 ) and the customer service team went above and beyond. Actual, helpful and knowledgeable person on the other end of the phone, and behind that as a company they keep track of you. They know who you are when you call. Then follow up emails to be sure my issues were dealt with to my satisfaction. Should be more stars than 5.

The purchase/transaction was extremely easy. So far Ive bought an Air Pro scooter, and a V14 (v14-50s). Items arrived fast and the products are fantastic. There was an issue with the shipping (FedEx was extremely rude and delayed my package in more than one way) but this was entirely due to FedEx, not Inmotion. When I contacted Inmotion, they were courteous, understanding and showed a lot of professionalism -- even went out of their way to make sure I was taken care of, even though it was FedEx that had the problem. I absolutely will be buying from them again. Probably a V11Y for more street riding. These are my first EUC vehicles and it only took me a few days to lean on the v14. For an 86lb EUC, that says something. Im hooked. Thanks again, Inmotion, for the great products. This is a niche industry and you guys really delivered and set aside my concerns!