asa D.
Crap Prices Payment Terms and Cancelation Fees
Prices, payment terms and cancelation options are all better elsewhere. Prices are so bad that, even after paying their absurd 4.4% cancelation fee for a purchase I had just approved, it's still cheaper for me to pay the fee and buy elsewhere
Response from INMOTIONMay 15, 2026
Dear Customer， Thank you for your feedback. We understand your concerns regarding pricing, payment terms, and cancellation fees. Please note that our cancellation and refund policy is publicly available on our website before purchase: https://inmotionworld.com/pages/return-refund-policy As outlined in the policy, payment processing fees charged by credit card providers or PayPal are non-refundable once a transaction is processed. For canceled orders before shipment, the applicable processing fee is currently 3.6% for credit card payments or 4.4% for PayPal payments. We understand you found a better offer elsewhere, and we respect your purchasing decision. We continuously review our pricing, policies, and service experience to remain competitive while supporting warranty service, inventory, logistics, and after-sales support. We appreciate your feedback and will share it internally with our management team for further review. Best regards, INMOTION Team