Elysa
Great
Shipped order earlier than expected
Response from Store GeekvapeJul 3, 2025
Thanks for your love!

Geekvape, founded in 2015, is an innovative technology company headquartered in Shenzhen, China. Our mission is to produce innovation and create reliable user experience for vape industry. We always listen to different voices, aiming to contribute a positive impact on our society and bring a healthier vape experience to the public. Serving more than 30 million customers globally with the highest standard, Geekvape connects actively on social media with over 2 million people who are creative at work and confident in life.
Store Geekvape (store.geekvape.com) has 316 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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316 approved reviews, newest moderated first
Elysa
Shipped order earlier than expected
Response from Store GeekvapeJul 3, 2025
Thanks for your love!
Jennifer S.
Love the product but the turn around time is way too long. It said 1-5 working days to get my order shipped and it’s been way over that. Today makes 8 working days and the order still hasn’t reached the post office.
Response from Store GeekvapeJul 3, 2025
Hello friend, Sorry to keep you waiting. Z Max Tank - black / USA Warehouse was a pre-order before, and there was no inventory before. The new batch of it arrived at the US warehouse on June 30. So your order shipped on June 30. Package usually arrives 1-5 business days after shipment.
Tawny E.
Every thing is great, I have no complaints. My orders are always on time and well packed. The items I received have been wonderful. Great products. I will be buying all my vape products from you.
Response from Store GeekvapeJun 9, 2025
Thanks for your love!
harvey R.
placed order#GK184108 on may19 told 3to5 days order still as not shiped will be leaving june 4 for 3 mos, what do I do?
Response from Store GeekvapeJun 3, 2025
Hello there, sorry to keep you waiting. We very much understand how you feel. But Geekvape H45 Classic (Aegis Hero 2 Classic) Pod Kit 1400mah - black / USA Warehouse was a pre-order before, which was a product that needs to wait, and it was also explained on our website. The new batch of it arrived at the US warehouse on May 31, so your order shipped on May 31. Please allow 1-2 work days for shipping info update, the shipping takes 1-5 work days usually, thank you.
EC
Hopefully shipping from the US warehouse will expedite the shipping. Otherwise, good service, they followed up with a missing package. Good on ya mate!
Response from Store GeekvapeJun 3, 2025
Thanks for your love and feedback, we will keep improving our shipping service!
Malcolm H.
One item made my whole order delayed for about a month now, they didn't even offer me faster shipping nor a discount very poor customer service, and they also took forever to reply to my email, they never emailed me about any delays or back order.
Response from Store GeekvapeJun 3, 2025
Hello there, sorry to keep you waiting. We very much understand how you feel. We haven't received your email before. Could you please take a screenshot of the history record and show it to us? Geekvape Z Series Coil DTL 5pcs/pack - Z0.15 ohm(80-90W) / USA Warehouse was a pre-order before, which was a product that needs to wait, and it was also explained on our website. The new batch of it arrived at the US warehouse on May 31, so your order shipped on May 31. Please allow 1-2 work days for shipping info update, the shipping takes 1-5 work days usually, thank you.
Hai H.
Had a problem with my Legend 3 and Geekvape's customer service is awesome! They were able to take care of my problem and now I'm a happy customer! Will buy again!
Response from Store GeekvapeJun 3, 2025
Thanks for your love!
Guglielmo R.
I am impressed on how support at geek vape has handled a lost parcel tacking care to mantain the customer informed by a quick resend of the part even if the color dropped off was different. Great job thank you.
Response from Store GeekvapeMay 8, 2025
Thanks for your love!