Storage King USAReviews of storagekingusa.com

I don’t ever write reviews online but felt like I had to say something about Storage King so others will be aware. My wife and I keep our Airstream RV at their new acquisition storage site in Niederwald, Texas. Yesterday we returned from a trip to drop off our RV at the storage site. Construction work is being done which involves the only entrance to return our RV. Uneven boards had been set up across the drive through at the gate and we had no other access to our site. Workers were on site at the time and did not tell us to avoid driving over the boards. We drove SLOWLY over the boards because of concern about the truck and RV tires, but a board popped up and struck the bottom of our RV. As a result part of our holding tank was broken off the RV. We have talked with a spokesperson at Storage King several times after the incident yesterday and again today. Storage King refuses to take any responsibility for the damage to our RV from what is obviously negligence due to shoddy construction work on their site. We will be removing our RV from Storage King and getting it into a safer site as soon as we can in order to avoid the possibility of any other incidents that their construction might cause. EVERYONE BE WARNED ABOUT STORING YOUR RV AT THIS PLACE!

My recent encounter with Storagetreasures.com has been nothing short of a disaster, characterized by deceit, incompetence, and abysmal customer service. From the despicable actions of the manager at Storage King USA in Pace, Florida, to the company's refusal to issue a refund, my experience has left me deeply disillusioned and utterly dissatisfied. The true extent of the company's negligence was revealed when I arrived at Storage King USA in Pace, Florida. Upon discovering missing items from my storage unit, (the manager admitted giving them to someone). He brazenly confessed to removing some items himself, betraying my trust and violating the company's supposed standards of professionalism. However, when confronted by his own management team, he shamelessly denied ever making such a statement, gaslighting me and further eroding my confidence in the company. To add insult to injury, Storagetreasures customer service proved to be equally unreliable. Despite the manager's admission of wrongdoing and the blatant breach of trust, the company callously refused to issue a refund, leaving me to bear the financial burden of their deceitful actions. In light of this appalling experience, I have made the decision to close my account with Storagetreasures.com Their disregard for integrity, accountability, and customer satisfaction is utterly unacceptable, and I refuse to support a company that operates with such flagrant disregard for its customers. In conclusion, my experience has been nothing short of a nightmare. From the manager's deceitful actions to the company's refusal to provide adequate customer service, I strongly advise against entrusting your belongings to this unscrupulous organization. Avoid Storagetreasures.com and Storage King USA at all costs, lest you fall victim to their deception and incompetence.

I'm so disappointed in Zephyrhills Storage King! No one ever answers the phone or calls you back or even comes into the office at this location. I moved out and made sure I gave the 10 day notice and then I was charged for another month. I was told by someone at the Lakeland office that a refund needed to be discussed with the DM. Rented on Jan 15 moved in and vacated the unit on Feb 1. I was charged for Feb through March. Then billed for March through April. I got ahold of someone by using the chat return call on the website. Finally issued my refund, and the unit was actually closed in late March.

Worst place to store anything. My unit and others on my block were broken into and no cameras got anyone breaking into units and it was so much of a hastle trying to get the insurance to pay. As a matter of fact they did not pay me my $3,000 worth of items that were stolen even I submitted receipts for majority of all items stolen. Worst storage place ever.

Horrible!!! Had my Food Truck Towed because they claimed they didn't know who was the owner. Never mind the fact that I had to provide all of my information showing ownership, insurance, and contact information. It was accidently parked in the wrong space. But rather than do diligence to locate the correct space and owner, they chose the more costly option for me the customer. Cost me $1000 to get my vehicle. Not to mention possible damages to the vehicle. I would say more but just more of the same. They are the worst....don't store your shoe box with them!

Terrible facility, very little help, and just now paid, only to be told my next payment date would be less than twenty days later, with no explanation. I also could not make an online account to pay, even with the correct access gate code. No invoices, no help, no replies to emails. A godawful location, and I will be looking to get my money back. 641 NW 12 Avenue, Miami, FL, 33136

Moved in last month at an agreed rent price of $87 a month. Went to pay today, 4 weeks later and they want $134. When asked why, they said “ oh, our rental contracts are all month to month, and this month the rent increased by $47. Apparently, this is legal for them to do in Ohio. It essentially allows them to steal your property at any time, as they could just say, “oh your rent next month has increased by $5,000 or whatever, then if you dont have the 5 grand to pay you would just lose all your stuff. Stay away from this scandalous company. I paid the extra money this month and am moving out. Also, the state does require a 30 day nitice of an increase in rent but i dnt know if that applies to storage rentals. If so, what they are doing is illegal. Either way, Storage King is a fraud and a scam I would stay away. (I also love the walls made of plywood and the fact there are at least 20 bums living in there that come and go all day long without a car or any items to unload.) What a joke of a company

**Beware** I do not recommend renting with this company. I was charged $82 ($41x2) while trying to rent a unit from them. They do not have record of either charge and it didn't apply towards my account. The managers do not have the ability to do anything other than take your money and they refuse to give you the contact info of someone who does. Storage King does not have any type of corporate contact info listed anywhere. If you call their call center they just route you back to the location manager who doesn't have the ability to do anything. Its extremely frustrating and absolutely ridiculous. They're basically thieves Who just take your money and tell you there is nothing they can do about it. Who knows what other payments this place loses on the reg. I'd definitely stay away.