Storage King USAReviews of storagekingusa.com

The staff was very helpful but there were mice and rat traps throughout the facility.

Staff was great unit was clean but the price was way too high for this area.

We needed storage unexpectedly in short notice. Company was expedient in meeting our immediate needs and the staff was very helpful. However, the accounting records were not accurate. When we rented unit , it came with a free 2nd month. However, before the 1st month ended , they were already contacting me for payment for the 2nd month. They also added charges at that time, that were paid at the initial signing. I was told the bill was corrected. However , I received a second bill, which had not been corrected. I called to let them know the unit was vacated. They told me they'd email me the form to cancel and I didn't receive one, so had to make a 2nd contact for that as well. It seems that records are not kept well and follow through on customer service is unsatisfactory or timely with regards to account records. Units were clean and service on site was a good experience.