Mike
Warning To Potential Customers
This company deliberately deceives customers. The webinar falsely claimed a “limited-time promotion” for only 10 attendees, creating urgency to buy. In reality, this was standard pricing, and the “live event” was a prerecorded sales pitch—a clear breach of ethical business practices. Despite the polished audiobook, most video content simply repeats the book’s information with little new insight or practical tools. Inconsistencies throughout the course raised serious doubts, leading me to quit after just five days, realizing the material lacked promised value. The program includes excessive filler material, such as hypnosis sessions and completely unrelated audiobooks across multiple topics, offering no additional support for stopping drinking. Additionally, the course is drip-fed, meaning critical material is not available immediately, delaying meaningful guidance when it's needed most. The advertised monthly Zoom calls and direct email support are nonexistent. Despite multiple attempts to reach out, I received no response. When they finally replied, it was a copy-paste from the website, ignoring my concerns and refund request entirely. Responses to negative reviews have also publicly exposed customer details, further raising ethical concerns. The refund policy is designed to block legitimate claims and violate consumer rights. The “100% Guaranteed Refund” is misleading—hidden terms make it nearly impossible to claim. The refund request page is deliberately concealed, preventing easy access. Under UK consumer protection laws, refunds can be requested within 14 days, regardless of course commencement. These rights were never waived, yet the company ignores them. Additionally, enforcing a 30-day refund limit while requiring 90-day course completion effectively denies consumers their rightful refund. After multiple refund requests, they refuse to respond or comply, reinforcing their unethical practices. Before committing to this purchase, I strongly urge all potential customers to read the 1-star reviews on this site and multiple other platforms. These independent reviews paint a clear picture of the misleading practices and consumer complaints. Early review requests manipulate ratings, misleading potential buyers. Anyone who has been refused a refund should file complaints with the UKICC and the appropriate consumer protection bodies in Cyprus to challenge these unfair policies. This company must be held accountable. Edit in response to the below reply: You have access to your server logs, which clearly show my participation. Any opinions you hold about my level of engagement are irrelevant to my request, which is based solely on my consumer rights. Your refund form is designed to intentionally mislead customers and bears no relevance to this request. I will not entertain personal assumptions or mischaracterizations regarding my circumstances. If you wish to discuss this matter further, please do so via email. Otherwise, I will proceed with the actions stated in my previous letter in the stated timeframe, these actions will be stopped once the refund is processed accordingly.
Response from Stop Drinking ExpertMay 21, 2025
Mike you didn't even attempt the course, just decided to carry on drinking. You didn't even submite the refund application. I would urge you to deal with your alcoholism or at least submit the form if you are not happy, instead of all this deflection from the real issue . Okay Mike, I can see we cannot reach an agreement on this. I will arrange the refund. I wish you well and hope you get some help with your problems. Best of luck.


