Stone LainReviews of stonelain.com

Issue was solved quickly, great customer service. Thank you!

Beautiful product and wonderful customer service!

I placed an order on Friday. Received an email same day saying it was shipped. When I check tracking number it says label created. A week later and it still hasn't shipped. I have sent many emails and left many voicemails. No response from the company. Terrible customer service!

I love everything about this company and their products. STUNNING dinnerware for such an amazing price. Cannot be happier with my purchase and will absolutely be buying again. Their customer service team and social media team does an amazing job!

Customer service was great! They were able to replace a piece of a set and were so helpful along the way. Thank you!

Great service, love the dishes

Went above and beyond for my needs and concerns. They care about their customers.

This was all ordered through Amazon, but upon waiting for their reply, it became too late for me to return through Amazon. First set of dinnerware were horribly defective. Exchanged for another brand and they weren't as bad. Took me three weeks (or more) to work with customer service - Their response time was 3 days or more every time I had to communicate with them. They only use email. After all was exchanged they owed me a credit of $10, but said they could not refund me because I ordered through Amazon. Instead they gave me a code to use on their website as a credit. I have no intentions of purchasing anything from this company again. They offer no other options for a refund (send something electronically or by check). With that policy they are allowed to keep my $10 credit. I've contacted Amazon and hopefully they can help me get my refund back.