StoneberryReviews of stoneberry.com

If I had my way I'd choose a negative 10 stars! Ordered a pair of shoes. The job by the time I got them ended, tried them on, didn't fit and back in the box they went. As soon as my car was back from the shop, my son needed it because his broke down. So, I placed the box in my car, he was to mail them back. Well, I found out a couple months later, the box was in the car! So, I got my car back, took them to the posy office and paid return shipping. I still owe them now, 108 dollars for interest for the months they sat in the box, in my car. They say I ordered perfume too. I do not wear perfume due to my son's hydrocarbon inhalation injury. So, I guess they can kiss my ass. I do not owe them ANYTHING. BAD POLICIES AT STONEBERRY. NOW THEY SAY I OWE FOR THEM SHIPPING MY SHOES, A RETURN SHIPPING LABEL I COULD NOT USE AND INTEREST FEES. BS! BITE MY ASS TRUMP COMPANY! GREEDY UNAMER8CAN SCAM COMPANY. SUE ME. YOU WONT WIN.

I have been dealing with stoneberry for a few years now and was never disappointed but recently every time I look for a shirt or something they are out of my size. Its been a month now and they still don't have it in my size and its like who does the inventory.

I have been a customer with stoneberry a couple years. Always paid on time. My last order was for a tablet. My account shows plenty of ( AVAILABLE BALLANCE) When checking order status it said they needed a down payment that was more than 50% of the price of the tablet.customer service said they can do that at their discretion. My discretion is not to pay them and let them send my bill to collections. SCREW STONEBERRY!!!

Thank you Stoneberry. Always reliable, On time and good price. Never had an order i was disappointed with and has great deals. Great Job Stonberry.

Very Very upset ! Misspell my granddaughter last name on her graduation pillow. They want me to pay the shipping and handling to return it! No where on the website that stated You are responsible for any item to be returned! I have been ordering from them for years it is over. The gift was $44 dollars to send it back is 30 no way. 74.00 for a pillow! Be careful what you order I will not refer them to no one!

My grandma bought a phone from them only for it to be faulty and not work so she sent it back and paid shipping and handling. Now stoneberry has been calling her nonstop saying she has not paid shipping and handling and they will start to target her credit score and send her bills until she pays it well she has a receipt showing she paid it but they said she's a liar and now continues to call her at 7-8am daily telling her to pay her debt or they won't stop calling her to wake her up I've tried to help her but they said they will get their money regardless. I highly recommend not going thru them as they will harass you over money that was paid and if they continue to harass my grandmother legal action will be taken so I recommend buying thru anyone but these guys

I've been a good customer ,payed on time. Did have trouble with in the past with payment. It was my bank card issue. But thing was ok after that. I move to a New location and 31/2 years later. I try to order something to see if I was still with as I still get their catlog ever 3 months. I was told that I have to pay half of the payment. I was like hey what happened... She's maybe it because you haven't ordered from us in a while. The credit department has to see if you still approved. Wow ... That's not all.... I just not waste my time and fingers to type all this . Not a happy customer.

This company charged a direct exspess card that was used to make a down payment of $57 this charged happened around 10/20/2020 the purchase was pretty much canceled within several mon after it was placed. And although the account holder has requested that the money be refunded to the card it was charged from this company has yet to do so. The attempts to request a refund has been numerous. To date a simple request where it should have been refunded immediately. As the order was never shipped out and the charge was taken from the debit card of another. This has been what seems to be impossible to resolve through normal procedures. The reason I believe one should beware of this company. And after speaking to costumer services. It's only become more clearer that I may never receive the refund I'm due.