StoneberryReviews of stoneberry.com

I ordered some headphones and infrared thermometer which was shipped separately. What supposed to be the headphones was not what ordered. It was someone else's order. A mix up from supplier and shipping dept. I am done with ordering from Stoneberry. They are charging me for the headphones I didn't get. I sent the order I got today back. Instead of getting headphones i got someone else's order for 2 drip pans for a electric stove. And what is even weird the invoice that came with it was from a Walmart online order but boxed in a Mason's company with a shipping label addressed to me. I don't even shop online at Walmart. They are sending out another pair of headphones and now Stoneberry is going to double charge me for them both. And i never got the first headphones. Stoneberry doesn't deserve one star. I will be contacting the better business bureau.

Simply put - I submitted an order at 4 pm on Saturday and woke up Sunday (less than 12 hours later) to a 25% off Labor day coupon. I called to ask if it could be applied to my current order and was told my order had already shipped and the coupon could not be applied. I couldn't even cancel the order to re-order! I would have saved $90 dollars- there should have been an adjustment made for this. This is seriously a 'no-no' in customer service! I am done. Cripe! Even Target would have given me the adjustment! Not good customer service and not good business practice. This will be my last experience with Stoneberry and its 'sister' companies.

I ordered from their sub accounts Masseys, The shoes were way to small however I paid 8.99 shipping they require another 9.99 to return or exchange them. The shoes were only 21.59. I've been on hold for 20 min so far with them. Never again!

I ordered 2 pair of shoes. It showed both pairs of the shoes in stock. It wasn't till one pair was on the way did I find out they split the shipment. That didn't bother me, what bothered me that they give their vendors 5 days extra to ship after their warehoused shoes ship. It has now been 17 days, rhey still haven't shipped. I called customer service and was put on hold for an hour and 20 minutes, after getting cut off twice. I asked for expedited shipping, which they agreed, bit still not shipped, and not expected to ship forbfive more days, maybe. I asked twice for management to call (not trying to be a Karen), but they refuse to call me. I would not recommend them to anyone!

Really not worth it... I was approved for $125 credit. I need to build my credit and I've only bought a "Smart Watch" so far. It cost about $80 and was not what I expected. The product is cheap and not worth the money as the only real feature it has is a stepcounter. I have made multiple payments some on time and some not. But somehow I still owe $60 on this item. And to boot I can not log in. When I attempt to click on the "account" icon it says "blocked" in the Chrome tab. I successfully made it to the payment screen (as I want to just pay it off and be done with it) and the website will not even allow me to pay. It shows my balance, will allow me to enter my account and card info, but will not allow me to pay off my balance. I'm really not so sure about this company. Something definitely feels shady. Oh, and if they call asking for payment and for some reason you can not make one, they can be very rude!

This place is horrible. I applied for credit they said I was approved for 750.00 dollars placed a order it took 10 days before they finally sent a email saying they couldn’t process my order and it was canceled. But yet they say I owe $97.11. No I think not. Only reason I applied is because I have 0 credit and am trying to build my credit. They are a bunch of cons. I’m done fooling with this over priced place.

My service was very good delivery on time in perfect condition

FALSE ADVERTISING! In the advertisement it clearly shows lighthawk neon mini and says lighthawk neon mini, but threr selling the lighthawk neon micro mini totally different drone, it's way smaller and a peice of crap.. I keep sending emails to get a return label and I keep getting the same emails over and over...