StoneberryAt Stoneberry you’ll find a huge selection of popular items such a brand-name electronics and appliances, home furnishings, jewelry and much more – all in one place.
Stoneberry (stoneberry.com) has 152 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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C. J.
Wicked company with horrible customer service. They allow thieves of identity theft to use your identity, purchase goods sent elsewhere and Stoneberry will attempt to extort you for money! CS only gives lip service. Den of thieves!
Richard
Can't shop by phone at stoneberry access denied you can't Google stoneberry access denied!
Heather
I see all this bad reviews I'm not going to order here like I was u guys don't even answer your reviews
Betty L.
They have not done good on my one of my order sunt me a letter saying they couldn’t send my order but if I mail them 139 85 they will send it , so sunt them a money order haven’t got my order yet so I call them and ask what going on? They said my order were out of stock so I am waiting on my money order now then if you knew it were out of stock why you will ask to send the money so i hope they send it before Xmas mess my Xmas order up N if they don’t seen it back soon i will have to take further action i will never order nothing from them again have you send your money then say out of stock them weren’t out of stock when i order my items i am very upset
customer Tonia J.
I ordered comforters from them and they claim I received them, I have not received anything from them at all, I definitely won't order from them again on anything. I am really disappointed with the service provided the on representatives they put on the phone don't have some of the knowledge required to even handle some of your concerns, BUYER'S BEWARE AND CHECK REVIEWS DON'T GET SHOVELED AROUND LIKE SO MANY OF US! I am so disappointed in Stoneberry!
Ray S.
I ordered an item (jewelry), on December 3, 2022 and the order was accepted today I went to website to check on status and it says "Item Cancelled". Well, I didn't cancel it. Order # 91209291. I have been ordering from Stoneberry and other "affiliated online stores" (i.e, Masons, Massys, etc) for a number of years. I have a $1000 line of credit with Masons, and I am suppose to have that much with Stoneberry as well, I mean it says I do...I received a message (see attachments), that says, " Unfortunately, we are unable to approve a pre-qualified limit for you at this time. You can keep shopping and apply for credit during checkout. A down payment may be required to approve your credit request and complete your order". "Our decision was influenced by information obtained from the consumer reporting agency listed below." (see attachments/photos). There is "nothing" listed below. MY credit has not changed in years since my first order from Stoneberry years ago and my credit report/score is still good and Stonberry does not "Provide" a "specific" reason, (as required according to the Consumer Credit Protection Act ), as to why the item was cancelled ( it is vague to say the least and I have a right to know the "Specific reason(s)" for their decision... Also, I tried to call them this morning and I was on hold for over n hour and was not able to speak to anyone there at Stoneberrys, ridiculous...What kind of business does that to customers, I mean I haven't done anything or said anything out of the way to any employee there, so what's up??? ON December 6, 2022 I got a message from a rep at Stoneberry saying, "sorry for the inconvenience, order something else at Stoneberry", lollll wow, what a jerk. I sent a message back telling the rep, "just send the item I already ordered".... THose people who run that business are scoundrels and they don't know how or "care" how their business is operated, sounds like operated by thugs and hoodlums from the "HOOD"....with the "WOKE" mentality....
Robert M.
I have not had no problem with orders everything has been a ok I have had no problem making payments on line but when I tryed to make payment on phone they was quick to hang up in my face because I couldn't give my phone number on record my credit cards is stolen my phone was stolen they did not give me the time of day to speak in order to make a payment maybe the judge will when they take me court because of damage this cause my credit because they hung up on me didn't listen I'm taking a snap shot of this message and when I called just before this for evidence
Lisa A T.
I have $189.00 in available credit. I Ordered 187.00 in merchandise. They charging 29.99 shipping. Then they want a down payment of 59.00 before my order will process. Truthfully a crock.. I could probably get passed a 30 down payment for shipping, not 60.
