Sterling, A First Advantage CompanyReviews of sterlingcheck.com

They were prompt and easy to work with. Extremely accommodating and friendly!

They are Crap I've been cost jobs and denied child care because of their misleading and inaccurate information.. place should be shutdown for their ignorant and bad service all they do is destroy lives for a few $ then pretend they are doing some good they are pathetic

I had one freelance work for an overseas company. I provided the direct recruiter's phone number and my ID for the company. Sterling never bothered to call the recruiter and submitted this as unverified. They take an automated approach to verifying information. Every case is different and should be treated as such. It's extremely unfair.

They don't seem to have any handle on legal terms or definitions. I am not sure who or what country provides them legal input to their customers or to their background checks for potential employees. They do not seem to understand terms such as Nolle Prosequi and charges dismissed. They also found pending charges against me in a town and county I never heard or have even been close to visiting. My own legal search of that jurisdiction could not find anything or anyone close to my name. They are jeopardizing my new job with their incompetence.

Terrible customer support and liars. After ~30min on the phone, seeking an answer to what I thought simple question, and transfer from one someone doesn't know to another one who also doesn't know, the forth or fifth person lied about the results saying "we're not the one who add the result column in the report", so he doesn't know what does it means or refers to!... which doesn't make sense. If you're not allowed to explain, just say that, no need to lie. However, I believe they should answer those kind of questions "to the candidate".

Should be a zero star but we are not giving that option. Sterling Talent is by far the WORST background company out there. They do not do a good job at verifying. They then email you saying to basically do your own background check and send them proof. I was able to get my own proof of employment within 48 hours . When I called the customer service line the agent kept saying I’m so sorry . Sorry for what!? The fact you can’t do your job ? I requested a supervisor after about a 5 mins hold I was told I couldn’t speak to one. Another 10 mins of I’m sorry . I snap and demanded they give me a supervisor who was just as useless as the other agent. If you need a background check for a employee take a different route, this place is a scam and they’re getting ppl turned down for jobs because they can’t figure out how to finish a accurate background check.

Thought this had to be a joke at first. I've had several backgrounds done in the past and this was by far the most ridiculous #$%@ I have ever experienced. And it is not even complete yet. ZERO stars at best is what is fitting. Every single step had issues, every employer - not able to contact, references not even contacted, they questioned my college degree even after I sent my degree and transcripts....Geez what a joke. This company claims to have 40 years of experience, I hope they dont do background checks for anything higher than security level. Cant fix stupid...or... this is a huge scam.

I wish I could give zero stars. I have been having a terrible experience with Sterling since getting my job offer 2 weeks ago. The first time they asked for additional information, I provided it and didn't think anything of it. Then they needed more information, including some sensitive infomation that I had already provided to them. There were typos throughout their emails. Now they are asking for copies of my w-2s from employers that they should be able to easily verify themselves. I have to mail forms to the IRS and wait 10 days to get them in the mail. I am doing their job for them at this point. I have a clean background and have followed their instructions to the best of my ability. I googled them to read reviews about the company and see now that so many other people dealt with the same issues as me. It's very upsetting during a time when I should be excited to start a new job. Avoid this company if possible.