Sterling, A First Advantage Company Reviews | Read Customer Reviews of sterlingcheck.com

Sterling, A First Advantage CompanyReviews of sterlingcheck.com

4.13,953 reviews
HR & Recruiting
1 State Street Plaza, New York, New York

Call Directions Website

Sterling, A First Advantage Company

About Sterling, A First Advantage Company

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.

Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: sterlingcheck.com
Website: sterlingcheck.com
Category: HR & Recruiting
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 18% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in HR & Recruiting, New York

Sterling, A First Advantage Company reviews

3,953 approved reviews, newest moderated first

Gerald C.
Nov 1, 2023
I'm very impressed with the due…
I'm very impressed with the due diligence that was shown when addressing questions or concerns I had.
Report
JENELLE G.
Nov 1, 2023
Quick and efficient!
Quick and efficient!
Report
Lolita Y.
Nov 1, 2023
Great customer service representative.
Great customer service representative.
Report
Devang G.
Nov 1, 2023
Great interaction
I like the interaction and operations from sterling. I'm very happy to share this review.
Report
Maurice H.
Nov 1, 2023
Very nice talking to the people for…
Very nice talking to the people for help!
Report
Regis S.
Nov 1, 2023
It was quick and easy
It was quick and easy
Report
antonio
Oct 31, 2023
Incompetence. Frustrating experience
Frustrating experience. They keep asking for documents that do not exist because they need me to prove that I was unemployed for a month between the date I graduated from university to the date I started working. They have absolutely no knowledge about how things work in different countries and what kind of documentation may or may not be available depending on the situation. I have explained the matter three times and they still don't get it. They told me they underdstood and would proceed further but then they go back asking for documents that do not exist in my country. I think I will escalate the matter to my employer. Another example I had to send them my ID three times besides uploading it to their software. The perfect definition of incompetence.
Response from Sterling, A First Advantage CompanyNov 1, 2023
Hello. We have escalated this issue internally and someone will be in touch for direct support.
Report
Abusing civil L.
Oct 28, 2023
Abusing civil liberties
One of the worst process, don't respect civil liberties operate under hidden prejudices don't truly understand the age of change and push back but they are learning now.
Report