Sterling, A First Advantage Company Reviews | Read Customer Reviews of sterlingcheck.com

Sterling, A First Advantage CompanyReviews of sterlingcheck.com

4.13,953 reviews
HR & Recruiting
1 State Street Plaza, New York, New York

Call Directions Website

Sterling, A First Advantage Company

About Sterling, A First Advantage Company

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.

Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: sterlingcheck.com
Website: sterlingcheck.com
Category: HR & Recruiting
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 18% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in HR & Recruiting, New York

Sterling, A First Advantage Company reviews

3,953 approved reviews, newest moderated first

Richard A.
Nov 1, 2023
Customer Service was there when I needed them
I was able to reach Customer Service very quickly, the agent was very knowledgeable, helpful and patient. I was able to get through the process quickly with her help.
Report
Kathleen R.
Nov 1, 2023
Great Customer Service
The process of completing the forms was straight forward. I was a bit confused since the email from my employer talked about including email addresses for the employment history section. There was no employment history to fill out in the documents. I called customer service at Sterling and was told that I did fully complete all the documents. They were very pleasant and helpful.
Report
Sumanth M.
Nov 1, 2023
That was a smooth transition on the go
That was a smooth transition on the go. Warm welcoming and greetings made me comfortable throughout the process.
Report
BUMSUNG H.
Nov 1, 2023
Customer service is very quick responsive and helper. They are very prefessional as well.
Customer service is very fast and
Report
Shane D.
Nov 1, 2023
Dissatisfied
I'm not satisfied. Just wish you had a link so that as an employee. I can check on the status of the background check. Just like One source does when doing a background check so one knows the progress of the background check. This company took to long and cost me my job.
Report
John O.
Nov 1, 2023
Safe
Easy to use and understand, user friendly. SAFE and Reliable to background check you or other..
Report
Denise
Nov 1, 2023
Customer Support assisted me with any questions or concerns
Customer Support assisted me with any questions I had regarding my background check. The rep I spoke to took the time and explain to me what was needed. I truly appreciated the help.
Report
FRED H.
Nov 1, 2023
Customer Service
I called in to the help desk because of a email that requested additional information. My questions were answered and all came out well
Report