Sterling, A First Advantage CompanyReviews of sterlingcheck.com

I thought they were very helpful and explained the process as easy as possible.

Very professional and caring and confidential

Excellent, positive, productive responsive. solved my issue immediately.

I've only had problem after problem with this company for background and only this company. When running a background check on me they always come back with two felonies (vehicular homicide and grand larceny). Now, it's not like I have a sealed or expunged record. I have no felony at all. When I try and rectify the situation with them, they just say there's nothing they can do. I thought all hope lost and figured if any company used them to check my background, I was just out of luck. Until, I applied to a job that had a four layer background check process. The first layer was a 10 year MVR. That came back clean. Then they do a NICS check (that checks for felonies or any crime of violence). That came back clean. Then they do a check on your fingerprints to see if you've ever been arrested. That came back clean. Then the used Sterling. Mainly to check my education and job history. Sterling returned to them a disqualification for hire based on the two felonies they report me for having. Thankfully, the company did that deep dive into my past before using Sterling, so I was able to dispute it quite easily. Needless to say, I got the job and start soon. However, when I brought all this information to Sterling, they refused to do anything and, in no uncertain terms, told me that my background check through them would always show me as a two time felon.

Very professional.

The review process was easy to follow, and the requirements were reasonable. I would prefer that the filling process be continuous, and not three or more different forms. There were difficulties in that area, otherwise very good. Mr. Alex Scott was very patient, calm and reassuring.

Very grateful!

Very disappointed in this service. I was required to submit an SSA-89 form, which only briefly appeared on the screen and didn't save to my computer. I had to call in to the service center to get the document again. After that, I was asked to submit private financial documents containing PII via email or fax, which are insecure platforms. I expect more from a company such as this. These are basic business practices to protect proprietary data.