Anonymous
Too many emails
I continued to receive email reminders daily even after completing the required forms. This caused a lot of confusion and undue phone calls to customer service

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing3,953 approved reviews, newest moderated first
Anonymous
I continued to receive email reminders daily even after completing the required forms. This caused a lot of confusion and undue phone calls to customer service
Paul B. C.
The customer service representative was very helpful and knowledgeable!!!
VICTOR P.
Good comunication i like it
Venkatesh R.
The feedback is very good I'm proud to join this company
tingheng W.
Customer Service Personnel Could not help me figure out how soon the back up will be completed, which surprised me. My understanding would be that Sterling should had information of each step in its system.
Kerri M.
Representatives have answered all my questions and assured me of my issue was taken care of. Thanks very much !!
Jason W.
Great job at how quickly you responded to my request. Thank you
Kenneth W.
The person who help me was very nice and helpful. Great job