Gregg
The customer service representative was…
The customer service representative was thorough and patient with my request. It was handled professionally and promptly. Thank you!

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Gregg
The customer service representative was thorough and patient with my request. It was handled professionally and promptly. Thank you!
Abraham
This service was simple and straightforward. Customer service reps were both informational and helpful. I would recommend this service for a background check any day.
Donna K.
The technician I spoke with was so helpful and guided me through every step.
Lorrie J.
The agents were very efficient and courteous.
Bob M.
Associates were pleasant and got me to the correct team very quickly where my one question was answered. Only issue was poor telephonic reception and I had to have associates repeat information because voice volume was very low. I had my phone volume very high.
Laura P.
Very helpful fast and efficient great people to deal with thank you for everything you do
Aidan M.
Called for help and was given clear and great service.
Rugiatu J.
Was so quick and easy when I call them to fund out about the right place and time for my drug screen text I was so happy for the solution solved that day thank you for your hard working solution