Tracey M.
The representative I talked to was…
The representative I talked to was friendly and knowledgeable.

Sterling was acquired by First Advantage on October 31st, 2024. First Advantage (NASDAQ: FA) is a leading provider of employment background screening, identity, and verification solutions. Headquartered in Atlanta, Georgia, First Advantage performs screens in over 200 countries and territories. Visit the Company’s website at https://fadv.com/.
Sterling, A First Advantage Company (sterlingcheck.com) has 3,953 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Tracey M.
The representative I talked to was friendly and knowledgeable.
Basavaraj H.
I got the response from the team for my query related to technical issue after doing a follow-up. They assisted me in completing my documents submission.
Theresa R.
I liked the person I spoke with. Such an awesome person.
Richard E.
This review is a little premature I'm actually in the process but so far the customer service has been excellent and answered all my questions thus far.
Elaine R.
The person I spoke to was very Helpful, knowledgeable and friendly
Carolyn S.
I initially had an issue with submitting my background. I called Sterling IT for assistance; I had to call twice for two different reasons. Neither had anything to do with Sterling, but both representatives were helpful. The young lady was extremely kind and pleasant. My apologies for not remembering her name. I think it was Dahlia, not sure. Nonetheless, both were knowledgeable and helpful.
Julia M.
Great company to work with. Everything was easy and the people were professional and very helpful.
Hector Q.
Claudia at the client support desk was great and easy to understand the next step. She put my stress at ease.