Sterling, A First Advantage CompanyReviews of sterlingcheck.com

I have apllied for a new position at a company who uses Sterling for their background check. I have tried to get their system to recognise my name but I am told to re-enter my full legal name as shown on govt documents. So basically I am being told you don't know your own name. This gives me ;ittle confidence in what information they may find on the mystery candidate. ME... Since this I have found assistance in that the screen has a mystery question to confirm your name again. However hopefully they can sort that out. Since then everything has been completed without any extra work from me.

Good service Fast response

Overall, the initial process was fairly easy; however, there was issues with your company being unable to open the PDF files I sent saying they were encrypted when they were not. Babylyn reached out and I was able to send her the files. Your automated reply system continued to send notifications that my documents hadn’t been received even though she said she had received, which was frustrating. When I followed up with FCA once she said she had received they stated they were still waiting on documents.

Excellent service.Professional quality

I would like thank the FCA hiring team for helping me with my document issues. The representative listen and explained what I needed to correct. Thanks and continue to keep up the exceptional work!!!

I had a confusion while filling up the forms and had put in a query. I was not expecting a very helpful answer as support reps are not very helpful. But the sterling Rep who contacted me was really helpful and assured me that I didn't mess anything up and they are processing the forms that I had submitted. Really helpful.

Good service. Fast response.

I would like to really thank the sterling representative that helped to change the site for my testing. She was kind and patient. She made sure that I was able to complete my test in a timely fashion at a location that was convenient.